We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Duties
- Respond to customer inquiries via phone, email, and in-person
- Assist customers with product information and sales inquiries
- Process orders, returns, and exchanges
- Maintain customer accounts and records accurately
- Resolve customer complaints in a professional manner
- Collaborate with the sales team to meet customer needs
Qualifications
- Previous experience in customer service or a related field
- Strong communication skills both verbal and written
- Proficiency in English; bilingual skills are a plus
- Excellent phone etiquette and ability to type efficiently
- Familiarity with office procedures and computerized systems
- Ability to multitask and work in a fast-paced environment
If you are passionate about delivering top-notch customer service and have the skills to excel in a dynamic team environment, we encourage you to apply for this exciting opportunity as a Customer Service Representative.
Job Type: Full-time
Pay: Rs20,000.00 - Rs30,000.00 per month
Application Question(s):
Language:
- Previous experience in customer service or a related field
- Strong communication skills both verbal and written
- Proficiency in English; bilingual skills are a plus
- Excellent phone etiquette and ability to type efficiently
- Familiarity with office procedures and computerized systems
- Ability to multitask and work in a fast-paced environment
