Business Support Analyst - Operations

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organization in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Support Analyst - Operations

Principal responsibilities

• Gather, identify and document business requirements for Procurement data team deliverables, supporting the users in drawing out clear and concise requirements.
• Understand business needs relating to a change request or new development and being able to translate these requirements simply to the technical and non-technical users.
• Work to an Agile methodology, ensuring deliverables are prioritized effectively.
• Focus on improvements in data management and data quality to support global information management reporting, compliance, and business strategy initiatives.
• Drives the development of data driven analyses to manage growth, streamline existing processes for all stages of the Procurement lifecycle, supporting all initiatives.
• Oversee the implementation, testing, and deployment of solutions to business.
• Ensuring end to end documentation and all agreed data artefacts (Functions, Specifications, BRDs) are complete, accurate and fit for purpose, maintaining Process and Procedure documents.
• Monitor adherence to data management standards and governance.