Associate, Travel Services
Introduction to the Aga Khan University: The Aga Khan University is a private, international university committed to international standards of excellence in teaching, research and service. Its teaching hospital, the Aga Khan University Hospital has been accredited by the prestigious Joint Commission International for achieving the highest international healthcare standards.
As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed toadoptappropriatestandardsforsafeguarding and promoting a respectful relationship with and between diverse workforce of its faculty,staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholderswithwhomitworks,includingchildrenandvulnerableadults and expects all employees/trainees and partners to share this commitment.
Job Role / Responsibilities
This position involves managing the financial and administrative aspects of travel services provided to AKU Stadium Road Campus. With three travel vendors operating through implant setups in our department, responsibilities include overseeing all invoices, settlements, and coordinating with Finance to ensure accuracy for timely disbursements. The role encompasses vendor management, evaluating performance, and contributing to vendor selection. Administrative tasks involve coordinating domestic hotel arrangements, handling travel insurance, refunds, credit notes, and resolving e-travel issues.
The successful candidate will be responsible for generating reports in business transactions with vendors and airlines, as well as conducting cost allocation exercises twice a year and accruals annually.
Specifically, you will be responsible for:
submission of invoices / ROPs on daily basis to finance and to handle all sorts of query and to resolve it proactively with minimum timeline
assist with e-travel software, ensuring that issue if any is resolved within minimum timeline
prepare covering letters for visa purpose / invitation letters/vendors queries/ visa issues/ finance issues and to assist head of travel
assist and provide recommendation on Travel policy and work with HR for amendments
meet with airlines, hotel rep and ensure that corporate deal is maintained, negotiate when required
build relationship with Consulates/embassies for their support on visa facility
handle all complaints related to travel and resolve matters
communicate with travel vendors to ensure that all travel services are provided as per SLA
facilitate and assist faculty and staff in operating e-travel system, coordinating with IT/Vendor for problem solutions
facilitate staff members beyond as and when travel needs required, beyond working hours and on weekends
quarterly report maintain airline wise / travel vendor wise
provide and assist Audit dept with all sorts of report required by them and follow up on it is carried out
prepare cost allocation statement on 6 monthly basis
prepare payment accruals at the year end off campus, on campus, IED, EB.
Eligibility Criteria / Requirements:
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.