Associate, Global Engagement Office
Entity: Aga Khan University
Location: Karachi, Pakistan
Department: Office of the Provost
Introduction:
The Aga Khan University (AKU) is a private, international university committed to global standards of excellence. It is a unique hybrid: an institution of academic excellence that is also an agent for social development. A leading centre of medical, nursing and teacher education, and education in social sciences, humanities and the arts, research and public service in the developing world. The University prepares men and women to lead change in societies and to thrive in the global economy.
As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.
Responsibilities:
The Programme Associate will support the Global Engagement Office (GEO) by managing key operational and strategic elements of the university's mobility programmes. This includes curating and maintaining the departmental merchandise inventory, coordinating logistics and support for incoming international interns, and fostering meaningful alumni engagement. The role also involves engaging with partner institutions, maintaining and analyzing programme databases, preparing reports, and assisting with overall team operations. Strong organizational, communication, and interpersonal skills are essential to ensure seamless programme delivery and effective relationship management.
You will be responsible for:
- serving as the primary point of contact for international interns arriving in Karachi
- coordinating logistics, including travel, accommodation, and orientation session
- organizing onboarding activities such as campus tours, introductory meetings, and cultural immersion experiences
- monitoring and supporting interns throughout their placements, addressing any queries or challenges they face. Track intern progress and compile feedback to enhance programme experiences
- managing the inventory of departmental merchandise, ensuring stock levels are maintained
- overseeing procurement processes, including vendor liaison and adherence to AKU policies
- assisting in designing, sourcing, and distributing branded items for events, delegations, and promotional purposes
- maintaining accurate records of merchandise usage and expenditure
- maintaining an updated partner database
- generating periodic reports and maintain dashboard as and when necessary
- coordinating logistics, including travel, accommodation etc. for Partner Visits (incoming as well as outbound AKU delegations visiting Partners)
- maintaining and manage a gift inventory for incoming visitors as well as AKU delegation visits
- managing the social media engagement for partnership news / updates etc.
- supporting Manager Partnerships with day-to-day operations
- maintaining accurate records of intern-related data, activities, and outcomes in GEO databases
- assisting in generating periodic reports to provide insights into programme performance and impact
- assisting in with data collection for maintaining alumni databases for the region
- ensuring data is handled securely and in compliance with institutional and regulatory standards
- maintaining office calendars and coordinate scheduling requirements
- supporting grant tracking and assist with basic research on funding opportunities for the region
- supporting the team in ensuring seamless implementation of the professional development curriculum and gather feedback from participants for continuous improvement
- supporting Alumni Engagement initiatives and assisting with regional alumni engagement event logistics etc.
- supporting with expense reporting and other day to day office operations.
Requirements:
You must have:
- Bachelor’s degree in a relevant field (e.g., business administration, social sciences, or international relations).
- minimum of 2 years in a related role.
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint).
- Experience with database management and reporting tools.
- Ability to work collaboratively in a multicultural environment.
- Problem-solving mindset with attention to detail.
Comprehensive employment reference checks will be conducted.
