Assistant Manager – Outpatient Billing, Patient Business Services Department

Position: Assistant Manager – Outpatient Billing, Patient Business Services Department

Entity: Aga Khan University

Location: Karachi

Introduction to the Aga Khan University:

Chartered in 1983, it is a private, autonomous and self-governing international university with 13 teaching sites in 6 countries distributed across three continents. As an integral part of the Aga Khan Development Network, Aga Khan University (AKU) provides higher education in several disciplines, carries out research pertinent to the countries in which it exists and has campuses, programmes and/or teaching hospitals in Afghanistan, Kenya, Pakistan, Tanzania, Uganda and the UK. As an international institution, AKU operates on the core principles of quality, relevance, impact, and access; and AKU is a model of academic excellence and an agent of social change.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Job Role / Responsibilities:

Leading outpatient billing office function, responsible for ensuring preparation and circulation of daily Outpatient revenue & deposits reconciliation report of AKUH main campus and Off campus locations across Pakistan. Responsible for consolidation of all revenues from ancillary systems to financial system and ensuring application of defined financial controls at all service locations. Monitoring outpatient receivable and post discharge collection of Self payee receivable by maintain receivable KPI.

your responsibilities include, but not limited to;

• daily Outpatients On and Off Campus revenue & deposits reconciliations for all locations
• activation of new Services / New Physicians Billing code along with Research Studies mapping with revenue & expense People Soft Account/Dept codes provided by Finance Team
• monitor cash excess & shortages on daily basis, obtaining reconciliation statement for On & Off Campus by locations
• appropriate revenue & expense People Soft Account/Dept codes provided by Finance Team
• ensure the implementation of finance related recommendations made by Internal & External audit
• review daily Discharge Summary Report (DSR) and coordinate with the ancillary and Treasury department for action items, follow up with Outpatient Billing Team to execute the payment recovery process
• preparation and submission of write off recommendations
• general ledger posting of revenue and receivable.

Requirements:

• postgraduate, preferably MBA Finance / ACMA Part III qualified
• at least 4 years’ experience of leading the Billing office or Account reconciliation function in a large service organization
• highly customer and business oriented
• have good oral and written communication skills
• excellent interpersonal skills with the ability to resolve users’ issues
• good command in MS Office
• good analytical skills, exposure to ERP and Billing Management Systems
• ability to evaluate systems controls
• leadership Skills – ability to lead and coach team.

Comprehensive employment reference checks will be conducted.