Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP FIORI/Gateway architecture
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure timely resolution of application issues and incidents. - Perform root cause analysis and implement preventive measures. - Collaborate with cross-functional teams to enhance application performance. - Conduct regular system audits to identify potential vulnerabilities. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP FIORI/Gateway architecture. - Experience in troubleshooting and resolving application issues. - Strong knowledge of application support methodologies and best practices. - Familiarity with incident management and change management processes. - Good To Have Skills: Experience with SAP ABAP development. - Solid understanding of SAP modules and integration points. - Experience in performance tuning and optimization of SAP applications. Additional Information: - The candidate should have a minimum of 7.5 years of experience in SAP FIORI/Gateway architecture. - This position is based at our Hyderabad office. - A 15 years full time education is required.15 years full time education

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