Application Officer

Job Overview:

The Application Officer is responsible for managing and processing visa applications for clients seeking skilled migration. The role includes assessing client eligibility, preparing required documents, lodging applications, and ensuring the smooth handling of visa processes in compliance with relevant immigration laws. The officer will collaborate with the consultancy team to provide exceptional client support and help achieve successful visa outcomes.

Key Responsibilities:

• Collect and review documentation from clients for completeness and accuracy.
  Ensure applications meet specific criteria and are filed within deadlines.
• Conduct initial assessments of client eligibility for skilled immigration pathways based on their professional qualifications, experience, and language skills.
  
• Inform clients about their eligibility status and available immigration options.
  Assist clients in gathering necessary supporting documents (certificates, work references, etc.).
• Verify the authenticity of documents provided.
  
• Ensure proper organization and storage of all client files for future reference.
  
• Serve as the primary point of contact for clients regarding their application status.
  
• Provide regular updates to clients throughout the visa application process.
  
• Respond to client inquiries and resolve any issues or concerns related to their application.
  
• Stay up-to-date with changes in immigration laws, rules, and policies.
  
• Ensure all applications comply with the latest immigration regulations and procedural requirements.
  
• Maintain accurate records of all lodged applications, including processing timelines and outcomes.
  Generate weekly and monthly reports on application progress and outcomes for management review.
• ​Conduct pre-lodgement checks to ensure that all information is accurate and meets the required standards.
  

• Bachelor’s degree.
• 0-2 year of experience in immigration services, visa processing, or a related field.
• Strong understanding of skilled immigration policies and procedures.
• Excellent verbal and written communication skills.
• Detail-oriented with strong organizational skills.
• Proficient in using immigration case management software and MS Office.
• Ability to handle multiple cases simultaneously and work in a fast-paced environment.
• Strong problem-solving skills and a customer-oriented approach.
  
• Work hours (6:30 am to 2:30 pm) (Onsite)

• Opportunity to work in a fast-paced and dynamic environment.
• Make a real impact on the company's growth and success.
• Be part of a collaborative and supportive team.​
• Personal Loans
• Free online doctor consultations
• Monthly engagement activities