Application and Infrastructure support/Senior Consultant Specialist

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.

In this role, you will:

• Total IT ownership of the Service.
• Timely adherence to all the HSBC controls that are applied to the service.
• You will lead a platform providing technical products as a service to other consuming technology teams.
• You will set out a vision and roadmap for your platform while engaging with customers, stakeholders, and users to understand their perspectives and feedback.
• You will be a product and agile evangelist organising around value and lean principles.
• You will need to get the root of technology challenges, understand them, and chart a solution using the people, tools and resources available to you.
• You will always be putting the customer experience first.
• Incident and Change review with Service Resilience teams.
• Backup and Recovery Testing of data for all the owned services.
• Co-ordinate Disaster Recovery activities for all the owned services.
• Engage with multiple teams to achieve timely delivery of business outcomes.
• Timely application of Server patches, application patches for safe and secure operations.