الوصف الوظيفي
Job Summary:
We are seeking a highly skilled Application Support Specialist with over 5 years of experience in technical roles within large organizations. The role involves providing application production support within the ITIL framework and ensuring seamless operations for wealth management applications. A background in banking or financial services is preferred, with expertise across asset classes, portfolio management, and trade lifecycle processes.
Must-Have Skillsets (Mandatory):
- 5+ years of experience in application production support in large organizations.
- Expertise in:
- Troubleshooting, configuration, and maintenance of applications.
- Application performance tuning and optimization.
- Resolving tickets with quality and within SLA timelines.
- Proactive monitoring and incident analysis.
- Workflow maintenance and configuration.
- Strong knowledge of asset classes: Equities, Fixed Income, Funds, ETFs, and Structured Products.
- Familiarity with portfolio management and trade lifecycle processes in wealth management.
- Proficiency in Oracle SQL, PL/SQL, MSSQL, and .NET application frameworks.
- Hands-on experience with Unix commands.
- Experience in handling interface-related issues and working with middleware systems like TIBCO/Open API/Microservices.
Good-to-Have Skillsets (Optional):
- Understanding of:
- Limit monitoring, LTV concepts, Haircuts, Margin Calls, and Liquidation.
- Collateral Management processes such as Pledge/UnPledge.
- Basic market data knowledge.
- Open source applications and components.
- Application licensing management.
- Knowledge of:
- Advent/SAXO/FINIQ platforms.
- Databases like MongoDB, Hive, and PostgreSQL.
Qualifications & Experience:
- 5+ years of relevant technical experience in large organizations.
- Banking or financial services background – preferred.
- Familiarity with ITIL frameworks and application production support best practices.
