Account Processor

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Account Processor.

Principal responsibilities

• Acquire and update knowledge on procedures related to relevant process.
• Ensure that the process requirements are met, adhered to, completed in accordance with established procedures and standards set.
• Work well independently; complete assigned tasks in the established timeframe as per the process benchmarks.
• Demonstrate ways to improve customer service, increase productivity
• Provide service to customers by focusing on resolving requests efficiently, accurately, and professionally.
• Participate in team meeting / team activities and work towards sustaining team spirit.
• Assist line manager/supervisor with managing day-to-day operations and support peers on process if needed.
• Demonstrate knowledge of features, benefits and procedures and take initiative to review daily process updates for defect free implementation.