Position Type: Full-Time, Remote
Working Hours: EST
About Pavago:
Pavago is looking for a versatile and driven Account Executive to join our client’s team. This role is ideal for someone experienced in both inbound and outbound sales, who thrives in customer-facing positions and is eager to grow within a dynamic organization. The successful candidate will be responsible for lead generation, appointment scheduling, and maintaining excellent client relationships, ensuring a seamless sales process from initial contact to closure.
Key Responsibilities:
- Inbound Sales Calls: Handle incoming sales calls, addressing customer inquiries and resolving issues promptly while maintaining a positive demeanor.
- Closing Sales: Occasionally close sales directly on inbound calls by confidently guiding customers through the decision-making process.
- Outbound Prospecting: Conduct outbound calls and emails to generate and qualify leads, tailoring outreach strategies based on thorough research.
- Follow-Up Communication: Reconnect with prospects to build rapport, answer preliminary questions, and nurture relationships for further engagement.
- Appointment Scheduling: Schedule meetings or demos for senior sales representatives or manage the sales process to closure as needed.
- Pipeline Management: Maintain accurate records of leads and sales activities in the CRM system to track progress and ensure a steady flow of opportunities.
- Customer Relationship Management: Build and maintain strong relationships with prospects and clients to foster trust and ensure long-term satisfaction.
Requirements:
- Experience: Proven experience in both inbound and outbound sales roles, ideally in customer-focused industries.
- Communication Skills: Excellent English communication skills, both verbal and written, to build rapport with clients and close sales effectively.
- Sales Proficiency: Confidence in handling sales conversations, including the ability to close sales and maintain high conversion rates.
- Organizational Skills: Strong attention to detail with the ability to manage leads, appointments, and CRM data effectively.
- Technical Skills: Proficient in tools like Gohighlevel, Asana, Slack, MS Excel, and CRM systems to streamline workflows.
- Adaptability: Self-motivated, proactive, and able to work collaboratively within a team environment.
What Makes You a Perfect Fit:
- Sales Confidence: You have strong communication skills and the ability to confidently close sales, both inbound and outbound.
- Customer-Oriented: You thrive on building relationships and assisting potential clients in finding solutions to their needs.
- Organized and Proactive: You excel at managing leads, appointments, and CRM systems to ensure seamless operations.
- Tech-Savvy: Your familiarity with various software tools ensures efficiency and effectiveness in your role.
- Adaptable and Driven: You are flexible, eager to learn, and motivated to take on new challenges as part of a dynamic team.
What Does a Typical Day Look Like?
A typical day involves starting with outbound prospecting activities, such as researching leads and conducting calls to generate new opportunities. Throughout the day, you will respond to inbound inquiries, assisting customers with their needs and occasionally closing sales on the spot. You will schedule appointments, follow up with leads, and maintain CRM records to ensure all data is accurate and actionable. Balancing between inbound and outbound activities, you will play a crucial role in driving the sales pipeline while delivering an exceptional customer experience.
Interview Process:
- Initial Phone Interview: A quick introduction to gauge your fit and experience.
- Video Interview: A more detailed conversation about your skills and experience in sales support.
- Final Interview: Meeting with the sales team to discuss expectations and workflows.
Apply Now
If you are a dynamic, results-oriented individual with experience in both inbound and outbound sales, we want to hear from you! Join our client as an Account Executive and play a critical role in driving our success while delivering exceptional customer experiences.
