Waiter / Food Runner / Cleaner [ Muscat ]

We are seeking a skilled male Waiter/Food Runner/Cleaner for our prestigious client in Muscat, Oman. The Waiter/Food Runner/Cleaner will be responsible for providing excellent customer service to guests, ensuring food and beverages are delivered in a timely and accurate manner, and maintaining the cleanliness of the dining area, kitchen, and other customer-facing spaces. This role requires excellent communication, multitasking, and customer service skills to create an outstanding dining experience.

• Greet and seat guests in a warm and friendly manner.
  
• Take food and beverage orders accurately and efficiently.
  
• Provide recommendations based on the menu and dietary preferences.
  
• Ensure that guests receive their orders promptly and according to specifications.
  
• Deliver food and beverages to the table and ensure guests are satisfied with their meals.
  
• Handle guest inquiries, complaints, and requests promptly and professionally.
  
• Upsell food and beverage items to enhance the guest experience.
  
• Process payments and manage cash transactions.
  
• Maintain knowledge of the menu, including specials, allergens, and dietary restrictions.
  
• Ensure the cleanliness and organization of the dining area.
  

• Collect food orders from the kitchen and deliver them to the correct table.
  
• Ensure food is presented in a neat and aesthetically pleasing manner.
  
• Assist in ensuring food safety by adhering to proper handling and hygiene standards.
  
• Communicate effectively with kitchen staff and management regarding food orders.
  
• Assist with setting up and clearing tables as needed.
  
• Ensure that guests are served promptly and courteously.
  
• Monitor and ensure all dishes are delivered at the correct temperature.
  

• Maintain cleanliness and hygiene of the dining area, including floors, tables, chairs, and other furniture.
  
• Clean and sanitize bathrooms and other common areas as needed.
  
• Assist in the cleaning of kitchen areas, including dishwashing and proper disposal of waste.
  
• Refill and organize condiments, napkins, and other supplies.
  
• Ensure all food preparation areas are kept clean and organized, complying with health and safety regulations.
  
• Empty trash bins and dispose of waste in a safe manner.
  
• Sweep, mop, and vacuum floors as necessary.
  

• Experience: Previous ( 1-3 years experience) in a waiter, food runner, or cleaning role preferred .
  
• Good English speaking skill (mandatory).
• Customer Service: Strong interpersonal skills and the ability to engage with customers in a friendly and professional manner.
  
• Communication: Good verbal communication skills in English (Arabic is a plus).
  
• Multitasking: Ability to handle multiple tasks simultaneously in a fast-paced environment.
  
• Physical Stamina: Ability to stand for long periods, lift heavy trays, and walk around the restaurant efficiently.
  
• Attention to Detail: Ensure cleanliness and orderliness always, with attention to food presentation and hygiene.
  
• Teamwork: Ability to work well with a team and contribute to a positive work environment.
  
• Flexibility: Availability to work evenings, weekends, and holidays.
  

• Accommodation: Provided by the company
  
• Transport: Provided by the company
  
• Salary: OMR 100 to OMR 130