Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
- Perform all spa treatments on members and Guests using safe and professional techniques.
- Perform spa treatments services in a safe, comfortable, and hygienic manner.
- Maintain an ample inventory of all products necessary to perform all services.
- Maintain a neat and orderly work area consistent with the high standards of the facility.
- Assist in any and all ways as spa receptionist and in the pool and fitness area when not scheduled to perform spa services.
- Constantly maintain up-to-date knowledge of the personal services performed and any revisions in the skin care products or procedures used.
- Answer all questions related to services performed and products used.
- Be on time for appointments and thoroughly review appointments after completing each service and shift.
- Courteously interact and answer all facility-related questions with Members and Guests.
- Assist in the co‑ordination of spa treatments with other spa programs.
- Serve as catalyst to promote spa services to Members and hotel Guests.
- Maintain current professional licenses.
- Report dysfunctional equipment to Spa Manager.
- Be well versed in all aspects of the spa's operations, i.e. business telephone usage, guest relations, retail sales, spa services (massage, sauna, steam room facial, etc.).
Qualifications
- Certification from an accredited school of Massage and Aesthetics required
- All professional licenses are to be current
- CPR and First Aid certification preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
Your team and working environment:
Mövenpick Hotel & Apartments Ghala Muscat, a five-star property in Ghala Heights, seamlessly combines Omani charm with Mövenpick's Swiss hospitality. Just 12 minutes from Muscat International Airport, it offers 282 rooms, 58 serviced apartments and modern amenities for business and leisure. Featuring four dining venues and versatile event spaces venues it caters to diverse needs. Guests can rejuvenate at the NOVE Spa, rooftop infinity pool, and scenic fitness centre for an unforgettable stay.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
