Senior Service Engineer - NM

Location:

Al Hamriya, Masqaţ, Oman

Job ID:

R0071550

Date Posted:

2025-01-10

Company Name:

HITACHI ENERGY LLC

Profession (Job Category):

Engineering & Science

Job Schedule: 

Full time

Remote:

No

Job Description:

You as a Senior Service Engineer - SCADA will be part of Hitachi Energy Service business based in Oman. The role offers an exciting opportunity to work independently in the Grid Automation field with opportunity to front technical discussions with customers and travel across the country.

As a responsible Senior Service Engineer, you will oversee/execute the SLA Programs, Retrofit Upgradations, Extensions and Modifications of SCADA systems for assignments classified as medium or high complexity. Also, you will manage the completion of all site activities efficiently, cost-effectively and in accordance with contract specifications, quality standards, and safety requirements.

Your responsibilities:

• Representing the Service Engineering function at project and customer meetings.
• Contributing to creation of the project execution philosophy and plan. Manage implementation of the project philosophy and plan.
• Collaborating with other functions like Project Management and Tendering to solve challenging problems.
• Creating work plans for work in own area of responsibility and proactively manage work to deliver the agreed program on time, on quality and at targeted cost.
• Conducting risk and opportunity assessments in real time during execution of service engineering activities to ensure safe implementation of the project philosophy and identification of potential variation requests to support contract claims. Report early any contract/quality/program/cost issues to management, along with recommendations for resolution.
• Preparing project documentation such as Schedule, SAT, MoS, RA, SLA Reports, Site Visit Reports, RCA, As Built, etc in coordination with TL & PM.
• Configuring HMI, Database, Historical archives, various SCADA reports.
• Management of SCADA Applications – Alarm/Events, SOE, Trends, Operator Notes,
• Performing modification, extension and upgrade works including scheme checks, system power up, system integration, communication verification, signal tests, implement cybersecurity controls, cybersecurity tests, SAT, energization checks, etc.
• Managing real time system SCADA operation & maintenance including performing preventative and corrective maintenance works on SCADA hardware and software.
• Obtaining approvals from customers for Service Engineering activities on SCADA systems.
• Supporting EMS/DMS Engineer in application tuning. 
• Consistently report updates from customer.
• Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background   

• Graduate in BE/ME/M.Tech in IT/Computer or Electrical/ Electronics/ Communications
• 5 years of experience in Power SCADA Control Centre Application (Network Manager knowledge is an advantage). 
• Basic knowledge on SQL programming.
• Proficient in written & spoken English language.

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