الوصف الوظيفي
About the job Operations Manager (Retail)
Min 7 to 10 years experience in Hypermarket.Completes store operational requirements by scheduling and assigning employees; following up on work results.Maintains store staff by recruiting, selecting, orienting and training employees.Maintains store staff job results by coaching, counselling and disciplining employees: planning, monitoring, and appraising job results.Achieves financial objectives by preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.Identifies current and future customer requirements by establishing report with potential and actual customers and other persons in a position to understand service requirements.Ensures availability of merchandise and services maintaining inventories.Reviewing merchandising activities; determining additional needed sales promotion; studying market trends with commercial team.Market merchandise by studying advertising sales, promotion and displays plans; analysing operational and financial statements for profitability ratios.Secures merchandise by implementing security systems and measures.Protects employees and customers by providing a safe and clean store environment.Maintains the stability and reputation of the store by complying with legal requirements.Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.Maintains operations by initiating, coordinating personnel policies and procedures.Contribute to team effort by accomplishing related results as needed.Maintain all store maintenance requirement and managing their manual maintenance contract with dedicated team of maintenance.
