Job Requisition ID: 166696
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role
Reporting to GM-HR IKEA, managing the day-to-day HR operations of the assigned store. Acting as a strategic partner and trusted advisor to the Store Manager, Store management team providing value-added services on people-related issues that are critical to achieving the business priorities and objectives
What you will do
- Translate the IKEA People Strategy to a matching store strategy in alignment with the overall Al Futtaim Retail People strategy.
- Design & recommend an optimum organization structure for the store in coordination with Store Manager, Business Navigator and Store Management team to ensure efficient and effective structure & performance.
- Accountable for the Manpower Cost & Budget planning for the store, providing the most efficient utilization of the approved budget.
- Ensure annual manpower budgeting exercise is conducted accurately and efficiently.
- Establish a Values driven store culture, maintaining recruitment, development & promotion by Values concept.
- Partner with store leadership to identify talent needs, develop recruitment strategies.
- Support the hiring process to ensure the store is staffed with qualified and motivated coworkers.
- Manage the Internal & External recruitment process, making sure selection is based on values & culture fit.
- Act as a point of contact for CWs’ concerns and grievances, ensuring fair and consistent application of HR policies. Mediate conflicts and facilitate resolutions to maintain a harmonious work environment.
- Act as a strategic partner with the business in advising, coaching and mentoring management on people related issues.
- To ensure that compliance of HR policy is maintained to review and strengthen business internal controls and procedures
- To ensure compliance on DOA and provide leadership on process and governance.
- Manage Employee Relations cases across the assigned store’s functions, according to the Local laws & AFG Policy & Code of conduct.
- Ensure compliance with local labour laws and Group policies throughout the employee lifecycle.
- Communicate and implement changes to HR policies and procedures.
- Ensure disciplinary procedure is properly followed and applied.
- Guide store management team in the performance appraisal process, providing tools and coaching to effectively evaluate and enhance employee performance. Support the development of performance improvement plans as needed.
- Mentor managers to enhance their leadership skills, address concerns, and develop their teams. Proactively engaging with leaders, you will evaluate, coach, and enhance the development plans of associates, assess broader development needs within the organization, and recommend effective solutions.
- Develop a fair and accessible Succession Plan for all positions on the store, maintaining a strong bench strength on all store functions.
- Create and support a continuous improvement environment for all coworkers within the store, providing an equal learning & development opportunity to everyone.
- Collaborate with store leadership to design and implement organizational changes that improve operational efficiency and CWs satisfaction.
- Establish a Values driven culture, inspire and stimulate decision making based on Al-Futtaim & IKEA values.
- Lead change management efforts to ensure smooth transitions.
- Implement the IKEA & Al-Futtaim strategy to equality, diversity and inclusion on the store.
- Lead business grow in an inclusive way, providing decent and meaningful employment and promoting equality, creating a fair and equal opportunity to all coworkers.
- Ensure all plans and activities are set in alignment and compliance with IConduct (IKEA Mandatories related to People & Society)
- Develop and execute initiatives to enhance employee engagement, recognition, and retention.
- Manage the Co-worker Engagement survey for the store, ensuring all impact plans have been submitted and implemented.
Required skills to be successful
- Strong influencing, communication and engagement skills, working with and through others.
- Coaching and Mentoring ability.
- Project management
- Stakeholder management
What equips you for the role
- Experience working in HR
- Knowledge of SAP, HRIS and other HR-related software.
- Commercial Acumen -Ability to blend both context and content to inform views and decision making
- Budget planning
- Business acumen & data analysis
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
