Cluster Revenue Manager (Alila Jabal Akhdar & Alila Hinu Bay, Oman)
Position Overview:
The Cluster Revenue Manager is responsible for maximizing the total hotel revenue and profitability for Alila Jabal Akhdar and Alila Hinu Bay. This role involves both strategic oversight and tactical management of revenue operations across all revenue streams, ensuring the achievement of revenue potential across all market segments. The Revenue Manager will collaborate with sales, marketing, and operational teams to optimize pricing, inventory, and distribution strategies, while preserving luxury brand standards and guest experience. The Reservations department will report directly to the Revenue Manager to ensure alignment with the overall revenue strategy.
Key Responsibilities:
1.Revenue Strategy Development & Implementation:
oDevelop and implement strategies to optimize total hotel revenue (room revenue, F&B, spa, etc.) at both Alila Jabal Akhdar and Alila Hinu Bay.
oConduct market analysis to determine optimal rates, segmentation, and sales strategies.
oApply dynamic pricing, forecast adjustments, and rate recommendations to meet revenue targets.
2.Forecasting and Reporting:
oPrepare accurate short-term and long-term forecasts to guide leadership in decision-making.
oMonitor and report on KPIs like RevPAR, ADR, occupancy, and total hotel revenue.
oProvide regular revenue reports with insights and action plans to improve performance.
3.Yield and Inventory Management:
oManage room rates and availability through the central reservation system (CRS) and Revenue Management System (RMS).
oAdjust strategies based on market conditions to maximize occupancy and revenue.
oEnsure effective management of overbooking, cancellations, and inventory.
4.Collaboration with Sales & Marketing:
oAlign revenue strategies with sales and marketing efforts to optimize business performance.
oCollaborate on promotional campaigns to drive demand during peak and off-peak seasons.
5.Competitor and Market Analysis:
oBenchmark against competitors and analyze market trends in the luxury hotel sector.
oIdentify potential new revenue streams and target markets.
6.Guest Experience & Brand Alignment:
oEnsure that revenue strategies enhance the guest experience without compromising brand standards.
oBalance revenue optimization with exceptional service delivery.
7.Technology & Tools Management:
oUtilize revenue management software and tools (e.g., IDeaS, Opera, Tableau) to monitor and adjust pricing strategies.
oStay updated with industry technology to enhance operational efficiency.
8.Team Leadership & Training:
oLead and mentor the revenue management team to improve skills in pricing, yield management, and reporting.
oFoster collaboration and continuous improvement.
9.Reservations Department Oversight:
oOversee the Reservations team, ensuring alignment with revenue management goals.
Guide the team in managing room availability and reservations effectively