Training Within Industry Lead

APM Terminals

APM Terminals plays an important role in enabling the global Maersk Ocean and Logistics network as well as serving other Shipping Lines, Beneficial Cargo Owners, Freight Forwarders, intermodal logistics providers and integrating with a wide variety of local port authorities, customs and government bodies across our global network of transshipment, import and export gateway terminals.
In support of the broader Maersk strategy, we are accelerating the transformation of our business from a portfolio of independently operated terminals into a safer, better, bigger global terminals operator

We Offer 

This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized, and well rewarded. 

The TWI Lead will be responsible for all tasks related to the program deployment and execution, including but not limited to the effective practices of the TWI programs (WI, JI, JR and JS), responsible for TWI KPIs and standardization phase 1, 2 and 3, coordination with the project management team and post training activities.

S/He is also responsible for the implementation and follow up of the first maturity level of the standardization factory

Key responsibilities:

• Ensure bi-weeklies and other meetings are maintained with terminals and acts as main focal point of trainings follow up meetings:

WI/JI: Connect with terminals and ensure target program KPIs are maintained and achieved (quality and quantity).

Job relations: ensure terminal is maintaining learning & Sharing sessions as per agreed number of practices to be performed.
Job safety: ensure terminal is performing agreed number of COC (Chain of causation) practices – COC report is filled and used for non-classified incidents and recorded in Gizmo – track number of work instructions created or updated as a result of the COC outcome – check with terminals occurrence of repeated incidents within same standard.

• Responsible for tracking data for phase 2:

Number of core work instructions created
Cycle time measurement performed for core WIs

• Responsible for tracking data for phase 3:

Number of job instructions made following skill variance detected
Total number of job instructions / job breakdowns made by terminal
Number of process confirmation made on JI and its outcome
Coordinates and gets info from project management team on all matters related to preparation phase of TWI trainings and bookings.
Checks and consolidates feedback about trainers and attendance.
Helps and follows up on the creation of the first maturity level of the standardization factory (creation & visualization).
Follows up with terminals on Mavim and Confluence update.
Helps and follows up on the implementation of TWI programs for Asset Management as per roadmap: trainings, data, factory.
Highlights any potential risk that could impact the trainings as per year target (number of capabilities: target vs actual).
Supports standardization and flow deployment teams as required

We are looking for:

• Proven leadership and supervisory skills, with experience in managing teams and implementing change initiatives.
• Proficiency in data analysis and reporting tools.
• Detail-oriented with strong organizational skills.
• Strong Microsoft excel and presentation skills
• Excellent communication and interpersonal skills, with ability to engage with stakeholders at all levels.
• Strong analytical and problem-solving skills, with ability to identify opportunities for improvement and implement changes.
• Ability to manage multiple tasks and priorities, with a focus on delivering results and meeting deadlines.
• Support and perform ad-hoc tasks and projects related to Lean Operations function
• Degree in relevant field*: Degree in Operations Management, Logistics, or related field.
• TWI Certification*: have participated in TWI trainings sessions (basic or Train-the-Trainer).
• Operations Experience*: Minimum 3 years of experience in container terminal operations or similar industry.
• Lean Certification*: Certified in Lean; practitioner or equivalent experience.

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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