الوصف الوظيفي
Training CoordinatorConrad Rabat Arzana location Rabat, Rabat-Salé-Kénitra, Morocco category Hotel Full-time HOT0B5JR Posted: Dec 25th 2024 JOB DESCRIPTION A Training Officer is responsible for identifying and providing training to internal customers to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives.As a Training Officer, you are responsible for identifying and providing training to internal customers to deliver an excellent staff experience. A Training Officer will also be required to assist departments in achieving training objectives. Specifically, you will be responsible for performing the following tasks to the highest standards: Provide quality training to internal customers Assist in coordinating and administering Vocational Qualification Adhere to in-house training plan Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, and Training Manager Assist Line Manager/Head of Department in achieving training objectives and review on a monthly basis Prepare, organise, administer and conduct in-house training courses ie. Recruitment and Selection, Discipline and Grievance Ensure new employees have received departmental and legal training Hold monthly Departmental meetings with trainers to ensure training needs are being coveredA Training Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in HR/training Positive attitude Good communication and people skills Committed to delivering a high level of customer service, both internally and externally Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work under pressure Ability to work on their own or in teamsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions: CIPD qualified Knowledge of hospitalityHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Location UM6P Ben Guerir Campus, Ben Guerir, Marrakech-Safi, 43150, Morocco Category Hotel As a Training Supervisor, you are responsible for identifying and providing training to internal customers to deliver an excellent staff experience. A Training Officer will also be required to assist...Location TBD, Tangier, Fès-Meknès, TBD, Morocco Category Hotel Location TBD, Tangier, Fès-Meknès, TBD, Morocco Category Hotel As a Recreation Manager, you will be responsible for performing the following tasks to the highest standards. Lead and direct all Recreation operations, vendor relationships, guest service and satisfa...Location Tanger City Center, Place du Maghreb Arabe, Tangier, Fès-Meknès, 90000, Morocco Category Hotel As Night Manager, you will oversee the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from c...Location Av. Pasteur, Casablanca, Casablanca-Settat, 20000, Morocco Category Hotel Location Route de Bouskoura, Casablanca, Fès-Meknès, 20190, Morocco Category Hotel As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits,...Location 15 km southwest of Rabat, Rabat, Rabat-Salé-Kénitra, 10100, Morocco Category Hotel Location 15 km southwest of Rabat, Rabat, Rabat-Salé-Kénitra, 10100, Morocco Category Hotel An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Location 15 km southwest of Rabat, Rabat, Rabat-Salé-Kénitra, 10100, Morocco Category Hotel A Bar Supervisor oversees the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with a
