Talent Pool - Store Supervisor Safi/Morocco
Purpose & Overall Relevance for the Organization:
Contributes to meeting or exceeding store sales and KPI targets by:
• Building an emotional connection with customers and living the Brand Values.
• Serving and selling to customers and conscientiously executing store operations.
Key Responsibilities:
• Is aware of store and individual targets and actively works to meet or exceed these by using all the resources available within the store.
• Meets or exceeds customer expectations and boosts sales and Brand experience by using appropriate elements of the adidas customer service model.
• Creates an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.
• Proactively seeks and incorporates basic core and seasonal product knowledge into his/her service approach within his/her assigned store zone(s).
• Maintains an appealing, easy-to-shop environment for customers by consistently executing visual merchandising and housekeeping standards.
• Complies with store policies and procedures to maintain a safe shopping and working environment.
• Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor.
• Completes sales transactions quickly and accurately while adhering to cash protection procedures.
• Minimizes loss by actively maintaining sales floor awareness while serving customers.
• Collaborates productively and respectfully with team members to meet or exceed store goals.
• Completes all compulsory training programs and effectively transfers learning into skills on the job.
• Communicates a desire for ongoing learning and welcomes all available opportunities to increase performance.
Key Relationships:
• Customers
• Peers & Supervisor
Requisite Education and Experience / Minimum Qualifications:
• A minimum of 1-2 years of Store Management experience.
• Preferably between 1-2 years working in a sports/fashion customer & commercial-focused retail environment.
• Basic numeracy, literacy, and verbal communication skills.
• Fluency in English and French, while Arabic would be advantageous.
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
COURAGE: Speak up when you see an opportunity; step up when you see a need..
OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.
Job Title: Talent Pool - Store Supervisor Safi/Morocco Location: Marrakech
