الوصف الوظيفي
Job PurposeThis
role represents the first contact of our members and visitors to KOFISI, with
main focus on the value, Open with
Optimism. The receptionist’s responsibilities generally include
receiving visitors, in person or indirectly by communicating with them on a
phone call answering, taking and relaying messages. Maintaining our client
records and administrative tasks are part of the job deliverables.Overall Duties and
Responsibilities●Ensure that our client experience the company value
“OPEN WITH OPTIMISM” in delivering superior friendly serviceoManage the meet and greet of all incoming visitorsoProvide support for day one experience at all timesoFacilitate resolution of all visitors’ and members’
parking requirementsoProfessional call answering, including correct calls
transfer, message taking and follow upoEnsure COVID policy is executed and adhered to at all
times●Collaborate with centre team to adhere to standard
operating proceduresoEnsure the opening and closing procedure is followed
whenever on duty for the sameoUpload and maintain clients’ information on Office
RnD as requiredoTake and maintain accurate records of bookings and
use of meeting room facilitiesoEnsure all billable services provided to the client
have been accurately recorded and billed foroActively follow up to ensure all FM tickets raised
are resolved in a timely manner where possible●Provide service at any scheduled community/
networking events as front of houseoServing as a host and ensuring all relevant set up
preparations are done on timeoOrganizing transport services for guests and members
as may be requiredRequirements●Qualification & skillsoFluency in English,
French & Arabic languages is an added advantageoGood written and
oral communication skillsoAthletic – highly
energetic and chatty in a professional manneroWell presented
–presentableappearance, pleasant,
maintains eye contact engagement and approachableoStrong time
management skillsoBasic analytical
skillsoStrong attention to
detail●Experienceo3 years’ experience
in the front office
