Projects Technical Specialist NWA

JOB TITLE: Projects Technical Specialist NWA

DEPARTMENT: PMO

REPORTING TO: PMO Manager 

LOCATION: Casablanca, Morocco

ADDITIONAL INFO:

Valid driver’s license and own transport.

PURPOSE OF POSITION

To support the Contractors and Customers in the NWA Region during the project’s implementation phase. Prepare the installation procedures and secure technical trainings, ensure on-site and remote support for the Retail, Mining, Commercial and Fleet projects,

Ensure quality assurance for different projects technical deliverables

KEY RESPONSIBILITIES

• Ensure Gilbarco Veeder-Root Health & Safety procedures and policy compliance
• Comply with every approved operation and installation procedures.
• Ensure availability for evening and weekend stand-by duty outs.
• Provide necessary field installation support to Contactors remotely or on Site for the implementation of the project scope.
• Conduct technical trainings when requested for Contactors or Customers remotely or on Site for the implementation of the project scope.
• Ensure all projects technical deliverables are quality assured before handover to support
• Assist centre of excellence team as needed, in providing after sales technical support remotely or on Site.
• Continuously expand knowledge of products, services, and features within our portfolio by collaborating with internal and external parties
• Create standard work and procedures as needed by the organization and project scope.
• Creating of Image as per project scope per Country and customer
• Prepare the installation staging and deployments procedures and checklists
• Support sales staff by creating a detailed Equipment BOM (Bill of Martial) to ensure that the project needs are filled to customer specification.
• Managing of Project on a technical basis to ensure that the highest installation quality is adhered to
• Daily management of the contractor technician to ensure we adhere to the project timeline
• Daily management internally and with the customers (Daily, Weekly and Monthly meeting)
• Logging Faults or Bug with equipment or software with the supplier(s)

DELAGATION OF AUTHORITY

As per the Schedule of Authority

POSITION RELATIONSHIPS

Internal

• Direct Line Manager
• MIS
• TPS
• HR

 External

• Customers
• Sub-contractors

MEASURES OF PERFORMANCE (INDICATORS)

• NM/PI’s, HSSE Policies both Customer and Gilbarco Veeder-Root
• Quality Audits (all equipment/components pertaining to fuel management system)
• Projects OTD
• Projects Standard of Work
• Building of Technical expertise

PERSONAL QUALIFICATIONS & EXPERIENCE 

Education/achievements

• IT or Automation Engineer

Experience/Knowledge

• 5 years’ experience in similar field
• Safe working practices - HSSE
• Flow meters
• Forecourt Pumps
• Automatic Tank Gauging
• Forecourt Controller
• Back-office systems
• Wireless communication
• Point of Sales
• Payment solutions
• Software integrations

Specific Skills

• Technical Skills
• Communication
• Planning and organizing
• Problem solving
• Analytical skills
• Fault finding skills
• Time Management

Gilbarco Veeder-Root represents the leading brands of solutions and technologies that provide convenience, control, and environmental integrity for retail fueling and adjacent markets. In 2002, the Gilbarco and Veeder-Root companies combined into one marketing brand, with distinctive and complementary business lines, services, and sales capabilities. Veeder-Root is the world's leading supplier of automatic tank gauging and fuel management systems and one of the few companies in the industry to design, manufacture and service its own products; supplying and integrating the broadest range of new and proven technologies to reduce cost of ownership, enhance environmental integrity, and improve performance and profitability for petroleum marketers and commercial fueling enterprises worldwide.

Vontier is a $3B global industrial technology company focused on smarter transportation and mobility. Our five operating companies—Gilbarco Veeder-Root, Global Traffic Technologies, Teletrac Navman, Matco Tools, and Hennessy Industries—are united by a powerful purpose: mobilizing the future to create a better world. Our portfolio of trusted brands includes market-leading expertise in mobility technologies, retail and commercial fueling, fleet management, telematics, vehicle diagnostics and repair, and smart cities. Vontier’s pioneering solutions advance safety, security, efficiency, and environmental compliance worldwide.

Energized by our shared purpose and values, we have a strong culture shaped by a deep organization-wide commitment to inclusion, diversity, and equity (ID&E) and corporate responsibility. Eight vibrant global employee resource groups serve as powerful focal points for connection, community, and advocacy, and we actively support community causes through Vontier Cares. We offer flexible remote and in-person, open-space work options.

The Vontier Business System (VBS), our engine for success and our competitive advantage, powers every aspect of our business performance through a continuous improvement mindset. As we look to the future, we will continue to evolve VBS to prepare our teams for new challenges and opportunities, and to stay on the forefront of changing technologies through fast iteration and focused experimentation. To learn more about us visit: www.vontier.com