About Jumia:
Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.
Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.
In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.
Manage key accounts within different categories,
Build and maintain strong, long-lasting customer relationships with key clients.
Develop and implement strategies to drive sales and maximize revenue within the category.
Collaborate with the sales and marketing teams to create and execute promotional campaigns and initiatives tailored to the category.
Analyze sales data and market trends to identify opportunities for growth and improvement.
Monitor and report on key account metrics, including sales performance, inventory levels, and customer satisfaction.
Negotiate and finalize agreements with key accounts, ensuring mutual benefit and sustainable partnerships.
Provide exceptional customer service and support to key clients, addressing any issues or concerns in a timely and effective manner.
Stay updated on industry trends, competitor activities, and consumer preferences within the category.
Work closely with cross-functional teams, including merchandising, operations, and logistics, to ensure seamless account management and fulfillment.
We Offer: