offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 185 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle. Four Seas ons Casablanca is looking for Front Desk Agent About the role: A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca
who shares a passion for excellence and who infuses enthusiasm into everything he / she does.
Work on a team built on mutual respect, collaboration, e xcellent service and passion . Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests.
The Front Desk Agent is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience.
What you will do:
Welcome and register hotel guests, explaining the accommodations and establishing credit or method of payment. Agents will also check out guest, prepare and explain the bill.
Ability to answer guest calls and direct the guest appropriately in the absence of a Communication Operator. Other duties as assigned Previous luxury hotel front desk experience preferred . Must have excellent customer service and guest contact skills. Above average communication skills - both written and oral - are required in English, French, and Arabic . Additional language preferred. You must possess the ability to cope with stress and to work in a high volume operation. You must also be able to multi-task and complete tasks by established deadlines.
You must be able to work a flexible schedule (Must be able to work overnight shifts , holidays, and weekends).
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit .
only selected candidates will be contacted Learn more about what is like to work at Four Seasons – Visit us:
https://jobs.fourseasons.com
Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
