Field Services Manager

___________

Manage Field projects with Supervision and installation scope and ensure that all the work is completed in line with the Contract parameters and standard FPI quality requirements and within the committed Budget & dates as agreed with the Clients.

Contract Scope

• Ensure that the segregation of scope as per contract is noted by all parties for a smooth workflow
• Verify & review the company’s approved matrix to ensure proper arrangement of manpower & material for the execution of the project
• Raise issues regarding clause conflicts to provide solutions prior to project execution

Costing and Contract reviews

• Approve installation work estimates as per the company’s standards
• Approve scope of works and related conditions
• Ensure contract clauses are in line with the offered terms and conditions
• Ensure that the segregation of scope as per contract is noted by all parties for a smooth workflow
• Review the company’s approved matrix and ensure the availability of resources for the execution of the project

 Provide appropriate technical back-up

• Review end-users specifications, define data collection parameters and obtain information from internal and external sources to support the development of conceptual design options
• Provide the highest standard of customer service and technical support to staff and customers on project activities
• Support Client site team during construction / commissioning
• Identify, define and solve problems related to Field services

 Planning and Control of Site Work Activities

• Implement and control site execution in order to meet schedules on time
• Allocate sufficient manpower to ensure all tasks meet quality and productivity requirements
• Coordinate activities so outputs meet budget requirements and quality standards
• Hand over project by following the closure process based on set targets and schedule

 Field Services

• Endorse installation plan, review and approve method statements & site ITP
• Approve the team allocation and ensure that all employees are thoroughly trained and motivated to perform their duties up to the standards
• Assess the department resources and develop succession plan and department budget

 Monitor Site Work

• Check & review sites “Work Progress” reports on a day today basis
• Always maintain close contact with the site team to sort out any problems that might arise
• Ensure all site commitments are completed on time, to the quality standards and within budget
• Ensure that all sub-contracts with 3rd party contractors are written to achieve the best results for the Company and meet the time schedules of the Client

 Documentation & Records

• Have all site reports filled according to the Site Quality Plan
• Ensure all activities are documented by Field Supervisors to meet company and audit requirements
• Produce monthly project status for management review
• Provide all required documentation for client invoice

 Control of Tools and Equipment/ Asset Inventories

• Ensure all tools are returned in good condition after completion of the assigned project
• Control the department Assets and submit the yearly capex

 Teamwork & Employee Excellence

• Enhance work environment to promote and drive employee engagement and team effectiveness
• Conduct annual performance appraisals and provide staff feedback regarding strengths, areas for improvements and development opportunities
• Establish KPI’s for individual units and ensure that they are aligned with FPI’s mission and vision

HSE

• Comply with relevant safety, quality and environmental control procedures and instructions
• Use personal protective equipment and safety gear when performing assigned tasks
• Keep operational areas clean and well organized to prevent incidents and accidents
• Report unsafe acts, incidents or safety violations
• Develop a safety culture by ensuring all staff comply with HSE policies and procedures
• Participate in QHSE audits, incident reporting and review of QHSE performances as required 

SPAN OF COMMUNICATION

• Internal: Line Managers, Projects, Production, Delivery, VETM, Bidding &Proposal, Sales, Technology and QC Departments
• External: End Users, Contractors, Subcontractors, Third Party Inspectors

JOB RELEVANT INFORMATION (BOUNDARIES & DECISION-MAKING AUTHORITY)

• Freedom given to manage and develop site staff, priorities jobs & monitor site Works in consultation with the Field Services General Manger