Chargeback Officer

About the Entity:

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation. 

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security, and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

• State-of-the-art Data Technology to drive customer experience.
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks.
• High-Performing Global Team for stronger partnerships with AXA entities 

Context:

Attached to the Group Procurement & Sourcing division within AXA Group Operations SAS, the CESAME department is responsible for managing global Software contracts on behalf of AXA Group entities. These contracts are used by AXA Group Operations entities as well as operational entities (clients or non-clients of AXA Group Operations).For contracts eligible for CESAME management, the invoices from our suppliers are paid by AXA Group Operations, and at the same time, the entities participating in the global contract are re-invoiced amounts based on product usage (inventory basis) or predefined and accepted allocation keys.