https://bayt.page.link/sBi5PvrMBAoLgdMG6
أنشئ تنبيهًا وظيفيًا للوظائف المشابهة

الوصف الوظيفي

Job Purpose

- Responsible for providing high quality body & facial treatments accurately and thoroughly while delivering outstanding customer service


- Perform duties in accordance with Malia Group Policies and Procedures




Duties And Responsibilities

On Spa Treatments


- Have excellent product knowledge, massage and selling techniques in order to perform a comprehensive treatment consultation, emphasizing on treatment benefits


- Provide thorough, accurate body & facial treatment services to guests in accordance with procedures while maintaining a professional behavior at all times


On Sales & Promotions


- Sell Shiseido products to spa customers and consult future treatments


- Contact 'Inactive' clients to recruit them back


- Achieve sell out target of newly launched products in Shiseido spa


- Focus on selling slow moving and discontinued SKUs


- Promote actively the spa, treatments, services and retail, as well as programs, promotions and/or discounts available


- Participate in promotional activities (provision of complimentary services, educating guests on available promotions and programs) to build current guest loyalty and/or attract new guests


On Customer Relations


- Demonstrate outstanding customer service while being courteous and attentive to client needs to ensure excellent customer satisfaction


- Inform and educate guests about specific wellness concerns


- Handle guests’ questions and concerns professionally and courteously


- Proactively acquire new customers, maintain and enhance actual existing client relationships


- Communicate to Spa Manager important occurrences and follow up accordingly


On Cleanliness & Safety


- Maintain safety standards and cleanliness (keep work area clean and organized)


On New Trends


- Stay informed about the latest body/facial treatments


- Attend when required relevant trainings




لقد تجاوزت الحد الأقصى لعدد التنبيهات الوظيفية المسموح بإضافتها والذي يبلغ 15. يرجى حذف إحدى التنبيهات الوظيفية الحالية لإضافة تنبيه جديد
تم إنشاء تنبيه للوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.
تم إلغاء تفعيل تنبيه الوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.