Job Description Senior E-Commerce Business Analyst (
Job Number:
SEN000544 )
JOB PURPOSE The Senior E-Commerce Business Analyst is responsible for overseeing the IT project development lifecycle related to e-commerce. He/she understands the needs and issues of various stakeholders, identifies and documents current and future processes ("To be" processes), designs systems and applications to meet project requirements, performs quality assurance (QA) for project deliverables, and provides oversight and support during solution rollout.
RESPONSIBILITIES
- Create a functional specifications document (FSD) containing data handling/migration rules, business rules, and conduct meetings/sessions with technical teams to clarify and align on the project.
- Communicate with various stakeholders to gather requirements and identify project goals.
- Follow up and coordinates with various stakeholders on the deployment and rollout of the solution.
- Follow up on project milestones and provide visibility to various stakeholders regarding progress and task requirements for each stakeholder.
- Follow up and coordinate with various stakeholders on the deployment and rollout of the solution.
- Maintain an agreed set of artifacts and lead business process mapping and efficiency work, including methodology and approach, workshop facilitation, and the upkeep of relevant business process and enterprise-wide requirements to support the broader change agenda.
- Conduct comprehensive testing and audits to ensure the quality and functionality of deliverables meet specified requirements and standards.
LANGUAGE & TECHNICAL SKILLS
Language Proficiency - Fluency in English.
Technical Skills
- Proficiency in MS Office.
- Proficiency in SQL querying.
- Proficiency in business process management with strong skills in utilizing visual process representation solutions such as VISIO, MindMap, etc.
EDUCATION
Bachelor’s degree in Business Computer, or Computer Science, or Business Management, or a related field.
EXPERIENCE
Four to six years of experience in a similar role.
BEHAVIORAL COMPETENCIES
Manages Complexity Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, asks questions to encourage others to think differently and enrich their analyses of complex situations. Accurately defines the key elements of complex, ambiguous situations.
Optimizes Work Processes
Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns.
Ensures Accountability
Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
Business Insight
Applies knowledge of business and the marketplace to advance the organization's goals. For example, shows considerable business insight, beyond the fundamentals. Asks probing questions and draws on a variety of sources to gain insight and to explore business drivers or industry trends.
Cultivates Innovation
Creates new and better ways for the organization to be successful. For example, demonstrates openness to new ideas and ways of looking at things; suggests new and useful ideas or solutions. Learns innovative methods, tools, and technology and applies them to work tasks.
Primary Location
: Lebanon - Regional-Lebanon, Beirut
