Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitalityis a work of heart,
Join us and become a Heartist®.
Key Responsibilities:
· Sales Support: Assist the sales team with daily operations, including preparing proposals, contracts, and agreements for corporate and group bookings.
· Client Communication: Act as a liaison between the sales team and clients, responding to inquiries, coordinating meetings, and ensuring a timely flow of information.
· Sales Tools Management: Maintain the sales database by updating client information, tracking inquiries, and ensuring the accuracy of sales-related data.
· Sales Reporting: Assist in preparing sales reports, forecasts, and performance metrics for senior management, providing insights into the sales pipeline and business development.
· Proposal & Contract Creation: Draft, proofread, and finalize proposals, presentations, and contracts for corporate clients, groups, and events.
· Internal Coordination: Coordinate with other departments, such as revenue management, marketing, and operations, to ensure the seamless delivery of guest experiences and services.
· Client Relationships: Help maintain strong relationships with key accounts by assisting the sales team in following up on leads, managing ongoing communications, and organizing site visits and client meetings.
· Office Administration: Handle administrative duties for the sales department, such as scheduling meetings, preparing meeting materials, and organizing sales files and records.
· Customer Service: Provide exceptional service by responding to client inquiries promptly and professionally, ensuring a positive experience throughout the sales process
Experience: Minimum of 1-2 years of experience in a sales, preferably in the hospitality industry.