• Identify opportunities within existing customer accounts and achieve their needs.
• Increase revenues by promoting new products and services in several ways
• Build and maintain strong long-lasting customer relationships.
• Assist with high severity requests or issue escalations as needed.
• Collaborate directly with sales team to ensure growth attainment.
• Increase retention rate of client base by providing excellent service at all time.
• Stimulate sales within current customers based on knowledge, skills and experience.
• Send testing requests and investigation requests when needed to achieve the best quality of service.
Preferred Candidates:
Zonevoice is a leading provider of international voice and messaging connectivity and solutions to telecom-related businesses. Zonevoice caters to a wide-range of businesses including mobile operators, national regulatory entities, retail services vendors and system integrators.