Executive - Operations Excellence
Full-time
Company Description
Present in over 100 countries and employing nearly 80,000 professionals, Publicis Groupe is the third largest communications group in the world. Publicis Groupe is listed on the Euronext Paris [FR0000130577] and is part of the CAC 40 index. Active across the entire value chain, Publicis Groupe offers its major clients a transversal, unified and fluid model allowing them access to all the Groupe’s tools and expertise around the world through the mantra "The Power of One".
Job Description
Responsibility and Focus: The Executive – Talent Operations Excellence plays a key role in supporting talent process management, by handling HR related activities including pre-boarding, on-boarding, offboarding, internal mobility, probation administration and more. This role leads on ensuring accurate data entry, reporting and ongoing maintenance of employee data. They continuously create and evolve operational processes towards best practice, to ensure efficient and optimal service delivery for our wider talent team and the business. This role sits at the centre of the talent team, connecting the dots between different verticals to deliver a best-in-class employee experience at Publicis Groupe MENA.
Technical & Product:
Handle employment related enquiries, providing support to employees on HR topics – resolving issues where possible or referring complex/sensitive matters to management when needed. Manage day-to-day employee procedures (e.g., joiners, leavers) for assigned markets, covering for Operations Excellence teammates when needed. Provide administrative support to Talent Acquisition teams (e.g., posting jobs on Applicant Tracking System) Assist in development and implementation of HR policies and new benefits Support on talent related projects, change management initiatives and process improvements Develop and generate reports from single or multiple systems, along with processing and maintaining confidential data according to guidelines Ensure talent processes comply with established policies and regulatory standards
Business Acumen & Operational Efficiency:
Maintain up-to-date knowledge of local and regional labor laws Look for ways to improve operations to deliver better value to the business
Innovative & Analytical Mindset:
Ensure talent dashboards (joiners/leavers) are constantly updated to enable accurate reporting to the business Flag any themes or observations noticed in data to management and/or project leads
People and Leadership:
Seeks others’ feedback to develop self-awareness, strengths and to address development areas Proactively raise issues to improve team working and collaboration Communicates confidently in a clear, concise and articulate manner Collaborates with stakeholders and embraces an inclusive environment Able to make valuable contributions to discussions and brainstorming sessions, providing insights and a point of view Able to build relationships quickly with others, engaging personally with peers, talent and the business Treats others with respect, listens to others’ perspectives, especially when different from own Able to tackle problems in a timely manner, developing contingency plans that focus on problem resolution Drives a culture of trust with peers, talent the business and other stakeholders.
Self:
Able to take ownership for own actions Able to adjust performance based on experiences and feedback, showcasing agility and flexibility Displays openness to the ideas of others, leveraging them when beneficial for the business Showcases curiosity and an open mindset towards new ways of doing things Able to set high impact objectives and goes above and beyond to exceed performance Demonstrates Growth Mindset and is able to take ownership of personal development and growth Capable of constructively challenging the status quo, taking risks to challenge internal and external perspectives Approaches situations and individuals with honesty, integrity and humbleness Displays resilience, and maintains a positive outlook when faced with challenges
Qualifications
Experience:
0-3 years of experience in a similar role (HR administration, operations, analytics or related field) Any HR-related certificate is a plus Excellent verbal and written communication skills Excellent interpersonal, negotiation and conflict resolution skills Excellent time-management skills, with proven ability to meet deadlines Strong analytical and problem-solving skills Ability to act with integrity, professionalism and confidentiality Thought knowledge of employment-related laws and regulations Proficient with Microsoft Office suite and other HR related systems Ability to learn new HRIS and talent management systems (e.g., Applicant Tracking Systems, performance management tools) Practical experience of generating process documentation and reports Adaptable and capable of working in fast-paced environments Strong presentation skills, able to clearly articulate messages to a variety of audiences Excellent active listening skills Ability to establish and maintain strong relationships
Behaviors:
Strong communication skills, and ability to build relationship and gain trust, support and respect from others Confident in presenting and holding a room Great stakeholder management skills Exceptional operator who is able to get stuff done and manage multiple stakeholders Curious, pro-active and intiative taker Collaborative and strong team player Meticulous, attentive to details with strong time management skills and the ability to manage multiple projects simultaneously and work under pressure A strong autonomous operator who is not afraid to test and learn new ways of working. Strong technical skills (Microsft Excel, Powerpoint) and the ability to learn new tools/softwares Data-driven, with strong analytical skills and the ability to solve complex problems Confident with strong interpersonal skills, to be able to manage all types and levels of stakeholders
Executive - Operations Excellence
Spark Tower, Beirut, Lebanon * Full-time
