Looking for an Inspiring Challenge?
As part of the Jazeera Airways team, travel will be a part of your job. Serving on a team with other adventurous and like-minded people, you will be sure to come to work with a sense of purpose and motivation. By upholding Jazeera Airways’ professional standards, you will have the chance to develop your career and your skillset, as well as boost your resume and experience with our widely-recognized brand and respected reputation. We love our jobs – and so will you!
Jazeera Airways has provided unparalleled opportunities for fresh graduates looking to join the aviation industry through our Graduate Development Program, take a look on what is on offer via the jobs postings below.
If you currently work in the aviation industry or want to be part of this exciting field, our human resources team is always happy to receive the resumes of skilled professionals with experience in airline management and operations. Send your CV now and get connected to the Jazeera network.
Title
Department
Contract Type
Posted On
UAT Automation Specialist
Digital Transformation
Permanent
19 Mar 2025
Business Analyst – Commercial Applications Systems
Digital Transformation
Permanent
19 Mar 2025
Key Account Manager - Kuwait
Sales
Permanent
19 Mar 2025
Commercial Manager – Levant
Sales
Permanent
19 Mar 2025
Key Account Manager - UAE
Sales
Permanent
16 Mar 2025
Hard Services Supervisor
Facilities
Permanent
11 Mar 2025
MOCC Controller
Aircraft Maintenance (P145)
Permanent
10 Mar 2025
Senior Specialist - APIs
Digital Transformation
Permanent
09 Mar 2025
Customer Experience System Expert
Digital Transformation
Permanent
09 Mar 2025
UX/UI Designer
Digital Transformation
Permanent
09 Mar 2025
Materials Supervisor
Materials Supply Chain
Permanent
02 Mar 2025
Financial Analyst
Finance
Permanent
02 Mar 2025
Licensed Aircraft Engineer
Aircraft Maintenance (P145)
Permanent
20 Feb 2025
Duty Supervisor – Medina
Ground Operations
Permanent
05 Feb 2025
Sr. Manager - E-commerce
Marketing
Permanent
05 Feb 2025
Information Security Manager - Airline Systems
IT
Permanent
26 Jan 2025
Business Consultant – Airline IT Systems
IT
Permanent
26 Jan 2025
Assistant Manager Artificial Intelligence
IT
Permanent
26 Jan 2025
Software Developer
IT
Permanent
26 Jan 2025
Call Center Manager
Commercial
Permanent
07 Jan 2025
General Manager – Jazeera Passenger Terminal (T5)
Terminal 5
Permanent
07 Jan 2025
Planning Manager
CAMO
Permanent
05 Jan 2025
UAT Automation Specialist
Jazeera Airways is seeking a highly skilled and detail-oriented UAT Automation Specialist to ensure the quality and reliability of digital platforms by automating testing processes. This role focuses on implementing and managing automated testing frameworks to evaluate end-to-end customer journeys, system configurations and UX designs.
The Specialist will collaborate with cross-functional teams to design, execute, and maintain automation scripts for User Acceptance Testing (UAT). The ideal candidate has experience in building automated testing solutions, specifically in airline or travel industry environments, with expertise in Navitaire PSS and related systems.
Responsibilities and Duties:
Automation Framework Development:
- Design, develop, and maintain automated testing frameworks to streamline UAT processes across web and mobile platforms.
- Create and manage reusable test scripts to validate system configurations, UX designs, and transactional workflows.
- Ensure automated testing tools and scripts are optimized for performance, scalability, and reliability.
Test Planning & Execution:
- Develop automated UAT plans, including test cases and scripts based on functional requirements and business workflows.
- Conduct regression, performance, and end-to-end testing using automated tools to ensure system quality and reliability.
- Evaluate customer journeys across B2C, B2B, and loyalty tiers, identifying and resolving inconsistencies through automation.
Collaboration & Stakeholder Engagement:
- Liaise with internal teams, including Digital Transformation, IT, Marketing, and Operations, to align automation strategies with project objectives.
- Partner with the Website and Mobile teams to ensure seamless integration of automated testing processes.
- Provide stakeholders with insights and updates on automated test results and system readiness.
Defect Management & Optimization:
- Identify, document, and track issues found during automated testing, working with development teams for resolution.
- Retest resolved issues and update scripts as needed to ensure continuous system optimization.
- Continuously improve automation scripts to reflect changes in customer journeys or system updates.
Innovation & Best Practices:
- Stay updated on emerging trends in automated testing tools and technologies, applying them to enhance existing frameworks.
- Identify opportunities to optimize UAT processes through new automation methodologies and tools.
- Advocate for automation best practices within the organization to ensure testing efficiency.
Requirements and Qualifications:
- Bachelor’s degree in Information Technology, Computer Science or a related field.
- 3+ years of experience in automated testing, quality assurance or related roles.
- Proven experience in building and managing automated testing frameworks, preferably in the airline or travel industry.
- Familiarity with Navitaire PSS, SkySpeed and related systems is highly advantageous.
- Proficiency in automation tools such as Selenium, Appium or equivalent.
- Strong programming skills in scripting languages (e.g., Python, Java) for creating and maintaining test scripts.
- Experience with test management tools (e.g., JIRA, TestRail) and CI/CD pipelines.
- Excellent problem-solving and analytical skills with attention to detail.
- Strong collaboration and communication skills to work effectively with cross-functional teams.
Business Analyst – Commercial Applications Systems
We are looking for a Business Analyst – Commercial Applications Systems to lead the product management, implementation, and optimization of multiple commercial business applications. This role will focus on enhancing system capabilities, driving automation, and ensuring seamless user experiences for both B2B and B2C customers. The ideal candidate will bridge the gap between business needs and technology, working closely with stakeholders to align commercial application functionalities with business goals.
Responsibilities and Duties:
- Product Strategy & Roadmap
- Define and execute the product strategy and roadmap for commercial applications, ensuring alignment with business objectives.
- Continuously assess and enhance system capabilities to improve efficiency and user experience.
- Gather market insights, competitor analysis, and user feedback to drive innovation and system improvements.
- System Implementation & Custodianship
- Oversee the customization and deployment of commercial applications with core alignment to Passenger Service System (PSS).
- Ensure applications are scalable, secure, and integrated with key platforms (CRM, website, e-commerce).
- Collaborate with IT and Digital Transformation teams for seamless technical execution.
- Manage system testing, deployment, and user training to ensure smooth adoption.
- Stakeholder Collaboration & Business Alignment
- Act as the primary liaison between business teams (Sales, Finance, Operations) and technical teams to translate business needs into system capabilities.
- Conduct regular stakeholder meetings to gather requirements, track progress, and prioritize system enhancements.
- Work closely with Sales & Marketing teams to enhance B2B/B2C customer experiences through digital tools.
- Operational Excellence & Automation
- Optimize business application workflows, eliminating manual processes and increasing automation.
- Define and document end-to-end processes from inquiries to booking confirmations, payments, and post-booking support.
- Identify pain points, analyze system performance, and implement improvements.
- Customer-Centric Product Development
- Ensure commercial applications deliver a seamless, user-friendly experience for both B2B agents and direct customers.
- Develop features and self-service tools to simplify inquiries, pricing requests, and bulk booking management.
- Leverage customer feedback and data analytics to continuously enhance system usability.
- Performance Analysis & Reporting
- Define and track Key Performance Indicators (KPIs) to measure system efficiency, conversion rates, and user satisfaction.
- Generate data-driven insights to support strategic decisions and optimize application performance.
- Provide regular performance reports to senior management, identifying areas for improvement.
Requirements and Qualifications:
- Bachelor’s degree in Information Technology, Aviation Management, or a related field.
- Minimum 7+ years of experience in system implementation, or a related role in the aviation industry.
- Proven experience with low-cost airlines and Navitaire systems is mandatory.
- Expertise in airline reservation systems, system customization, and API integrations.
- Strong project management capabilities.
- Exceptional analytical, problem-solving, and communication skills.
- Proficiency in automating workflows and data-driven decision-making.
Key Account Manager - Kuwait
We are looking for a Key Account Manager(s) to be based in Kuwait who will be responsible for growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, conventions and training workshops.
Responsibilities and Duties:
- Develop and sustain solid relationships with key clients that bring in the most income for the company.
- Address and resolve key clients’ complaints and provide timely and effective customer care and after sales service.
- Act as the main point of contact between key clients and internal teams
- Maintain and develop relationships with the corporate & government sector
- Focus on Small and mid-size enterprises
- Work against targeted sales goals to source potential new revenue opportunities.
- Understand customers' businesses and requirements.
- Prepare reports and statistics for the development of sales.
- Reviewing sales performance and aiming to meet or exceed targets.
- Negotiating the terms of an agreement and closing sales.
- Brand awareness to the trade/market of Jazeera Airways products & services.
- Gather market and competitor information and provide management with the relevant intelligence.
- Represent the organization at trade exhibitions & events.
- Cooperate on selected cross promotion activities.
- Any other tasks, as assigned by the Management
Requirements and Qualifications:
- Bachelor's degree in business administration, finance, sales, or related field,
- 5 - 7 years of in-depth experience in key account management
- The ability to build rapport with key clients.
- The ability to handle multiple client accounts.
- Strong negotiation and leadership skills.
- Exceptional customer service skills.
- Excellent communication skills.
- Excellent communication skills in English. Arabic is an added advantage.
