Company Description
The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.
Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!
We are an equal opportunities employer. We hire and treat our co-workers in a manner that does not discriminate with regards to gender, race, colour, religion, age, disability, sexual orientation, marital status,nationality, political opinion, union affiliation, social or ethnic origin.
Join us to bridge your dreams and unique ideas within an organization that believes in People !
Job Description
A day in your life with us:
- To greet, attend, guide, assist customers & visitors
- Provide information when required. Hand out shopping tools (pens, measuring tape, IKEA shopping bags, trolleys etc) keep supply of these tools available at all times.
- Attend telephone calls, take messages and pass it on to concerned Dept., carry out announcements / paging on the public address system.
- To keep store information and phone numbers within reach
- Ensure that customers do not carry lighted cigarette, pets, bags, camera/video & eatables in showroom area.
- To take responsibility of catalogue distribution and maintaining the statistics.
- To handle the customer’s lockers
- Providing information about IKEA products/offers/promotions
- To record and maintain visitor statistics of IKEA.
- To assist in filling the forms and providing necessary information about the usage & benefits of the IKEA cards.
- Provide information when required on the IKEA cards.
- To provide the details about their points and redemption, free meal vouchers & other activities.
- To greet, attend, guide, and assist customers & visitors.
- Submit a weekly report on card holders.
Qualifications
- Courteous and efficient Customer service & communication
- Taking responsibility in handling & solving problems Quality , accuracy & commitment to work
- Delivery on time
- Flexibility in working hours
Additional Information
A few more details for you
This position is full-time and is located in Kuwait.
Please send your CV in English and tell us why you would be a good fit for this role.