About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
What you will do
Assist hotel team with responsibility to ensure the protection of guests, patrons and associates; their property, hotel property, building and grounds. Enforce hotel rules, regulations and policies as well as the departments’ rules, policies and standards.
Promote safety awareness and enforcement throughout the hotel to reduce accidents and loss by providing training as required.
Respond to all emergency calls including Emergency Response team calls.
Assist in the Fire Command center when needed.
Complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.
Patrol building noting and correcting safety, security, and fire hazards.
Able to walk/run up stairs carrying a fire extinguisher.
Implement all policies and procedures regarding security and safety.
Respond properly in any hotel emergency safety situation.
Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc.
What you bring
Minimum 3 years of previous experience in similar role in a five-star luxury hotel.
Excellent reading, writing and oral proficiency in the English, Arabic is a plus.
Excellent customer service, attention to details and communication skills.
Works well in a team environment, ability to multitask and work effectively under pressure
What we offer
Full board shared living accommodation in a high quality, well-resourced compound
Complimentary nights at FS Hotels worldwide
Regular social and sporting events
Paid home leave tickets
Quality employee meals
Free transportation to and from work
Work Authorization
Hotel will apply for the work authorization for the successful candidate
We look forward to receiving your application!