The primary objective of the sales coordinator would be to receive orders via various media sources and fulfill order transaction in Oracle/Dynamics 365 and manage customer order scope such as quote, contract, PO, credit, consumption, service and satisfaction.
In addition he/she would also support the Sales Account Manager and the Sales team with market information and prepare insight studies and building /maintaining a customer data base
• Learn details about Gulf Cryo medical and industrial gases product and service offerings
• Address any questions or issues customers may have
• Keep an updated customer database
• Helping the sales team by contacting customers for sales, deliveries and arranging appointments
• Handling urgent calls, emails, and messages when sales teams are unavailable, answering customer queries, informing them of delays, and arranging delivery dates
• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and Gas deliveries in line with the sales manager
• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time
• Collaborating with other departments to ensure sales queries, and deliveries are handled efficiently
• Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.
