talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Role Scope:
○ Receive calls and record significant information
○ Address problems and requests by transmitting information or providing solutions
○ Receive and dispatch orders for deliveries
○ Use radio, phone or computer to send crews, vehicles or other field units to appropriate
locations
○ Monitor the route and status of field units to coordinate and prioritize their schedule
○ Provide field units with information about orders, traffic, obstacles and requirements
○ Enter data in computer system and maintain logs and records of calls, activities and other information
Requirements:
Must have
○ Knowledge on Microsoft Office: Word, Excel,
○ Open to feedback and personal and professional improvement
○ Demonstrates punctuality, reliability, and sound judgement
○ Ability to multitask in a fast-paced environment
Nice to have
○ Emerging expertise in cloud kitchens
○ Experience in a similar industry/environment
○ F&B industry experience