JMB_Conference and Events-Service.Waiter/ess

About Jumeirah and The Hotel: 

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations, and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe, and Asia and employs over 9,000 colleagues, representing over 120 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world-class environments.

Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Jumeirah Messilah Beach Hotel and Spa offers easy access to Kuwait’s Central Business District, airport, and major attractions. The beachfront resort features 316 rooms and suites, 80 residential suites and 12 villas, seven restaurants, cafés and lounges, a Talise Spa, a 200-meter private beach, two swimming pools, and a children’s play area. Extensive conference and banqueting facilities are available, including the Badriah ballroom.  

About the job:

An exciting opportunity has arisen for a Waiter role to join the Banquet Operation team at Jumeirah Messilah Beach Hotel & Spa, Kuwait.

Your main duties will include:

1. To offer guests of the outlet an enjoyable, expertly served beverage/dining experience.
2. To anticipate and service of guests' requirements before requests is necessary.
3. To be familiar with the beverage service including stemware used and appropriate garnishes.
4. To complete opening and closing side work as assigned and have all the setup according to standard.
5. To present menus and explanations for all menu items as well as specials of the day. 
6. To be fully knowledgeable of and utilize the hotel's computer system ringing up sales, printing checks, closing checks, and completing closing readings.
7. To report any accident or guest complaint immediately, no matter how minor, to a manager.
8. To recognize and address potential disruptive or undesirable guests.
9. To respond properly in any hotel emergency or safety situation.
10. To break down any buffets, displays, or side stations when needed
11. To keep the service area clean and tidy.
12. To perform other tasks or projects as assigned by the line manager.
13. To retrieve and stock all linen, chine, silver, glassware, and food and beverage items.
14. To provide unobtrusive and professional service in accordance with our sequence.
15. To provide quick and attentive assistance to any mishap in the operation.
16. Attends all the training subjects for the service colleagues and follows all rules and policies of the hotel
17. To handle cash and credit card procedures according to the guidelines of the accounting department

Qualifications:

About you:

• Well-versed English communication and writing skills, talkative and dynamic, well-present and good-looking.
• Should have over one year of experience in a similar position.
• Work in a multicultural environment.
• 2 years minimum experience working in a multi-cultural / 5-star hotel environment.
• Ability to handle large restaurants and guest volumes on a daily basis.

About the Benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry.