About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
What you will do
Report to assigned area(s) with required keys, equipment, supplies, etc.
Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest
satisfaction. Offers a special service touch when an opportunity is presented.
Attends to guest and internal customers calls and coordinates with concerned departments to ensure timely and
efficient service delivery.
Deliver guest requests within standard time
Deliver additional linen and rollaway to guest rooms as required
Collect stained linen, extra and recycling items on all floors
To report any missing items from rooms e.g. bathrobes, soap dishes etc.
Always be in contact with the Housekeeping Desk Attendant for all special requests.
Refill the HM cabinet on the floor as per the schedule.
Make sure to conduct the weekly inventory for stores for requisition as per the schedule.
Responsible for making sure to have enough inventory of extra beds, baby cribs and other guest request items (Steamer, heater, pet amenities)
Refilling of chemical dispenser as per the schedule.
Checking the house use bottles in vacant dirty rooms (Drop rooms)
Taking inventory on a daily basis of the devices in department.
Making sure the bathroom amenities are refilled every day in pantries.
Making sure to clean and wipe the cups, saucer and spoons for RA.
Responsible for all the pantries and corridor in their floors including maintenance, cleanliness and supplies.
Ensures service pantries are kept clean and tidy.
What you bring
At least 2 years’ work experience in a similar role within a high-end luxury hotel, or resort.
This position is physical by nature and requires candidates to meet all of the essential functions of this position.
Requires attention to detail and problem solving skills
Excellent interpersonal and organization skills, teamwork attitude, an outgoing personality and a can-do approach to any request.
What we offer
Full board shared living accommodation in a high quality, well-resourced compound
Complimentary nights at FS Hotels worldwide
Regular social and sporting events
Paid home leave tickets
Quality employee meals
Free transportation to and from work
Work Authorization
Hotel will apply for the work authorization for the successful candidate
We look forward to receiving your application!
