Garage Manager

The Garage Manager plays a pivotal role in overseeing the daily operations of an automotive repair facility. This position requires a blend of technical expertise and managerial skills to ensure that the garage runs efficiently while delivering high-quality service to customers. The Garage Manager will be responsible for managing staff, maintaining equipment, and ensuring compliance with safety regulations. A successful candidate will have a strong background in automotive repair and management, with the ability to lead a team effectively.

Responsibilities:

1. Oversee daily operations of the garage, ensuring efficient workflow and high-quality service.
2. Manage and train staff, including mechanics and administrative personnel, to enhance their skills and performance.
3. Monitor inventory levels of spare parts and supplies, placing orders as necessary to maintain stock.
4. Ensure compliance with safety regulations and industry standards to maintain a safe working environment.
5. Develop and implement strategies to improve customer satisfaction and service delivery.
6. Prepare and manage the garage budget, including labor costs and operational expenses.
7. Conduct regular inspections of equipment and tools to ensure they are in good working condition.
8. Handle customer inquiries and complaints in a professional manner, providing solutions to issues that arise.
9. Analyze performance metrics to identify areas for improvement and implement corrective actions.
10. Maintain accurate records of repairs, services, and inventory for reporting purposes.

Preferred Candidate:

1. Proven experience in automotive repair management, with at least 5 years in a similar role.
2. Strong leadership skills with the ability to motivate and guide a diverse team.
3. Excellent communication and interpersonal skills to interact effectively with customers and staff.
4. Detail-oriented with strong organizational skills to manage multiple tasks efficiently.
5. Ability to analyze data and make informed decisions to enhance operational efficiency.
6. Knowledge of automotive technologies and repair techniques.
7. Proficient in using management software and tools for scheduling and inventory management.
8. Strong problem-solving skills to address challenges that arise in the garage.
9. Commitment to continuous improvement and professional development.
10. Ability to work flexible hours, including weekends and holidays as needed.