"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
We are looking for a friendly, professional, and detail-oriented Front Desk Receptionist to join our team. You will be the first point of contact, providing exceptional guest service and administrative support.
What is in it for you:
Key Deliverables and Responsibilities
Dedicated to delivering professional and guest-centric services, ensure satisfaction by providing the utmost recognition and attention from check-in to departure, making each stay a memorable experience.
Additionally, assist their supervisor in implementing and adhering to operational standards and the hotel's internal policies and procedures.
Greet and welcome in a warm and professional manner.
Registers and rooms all arrivals according to established procedures.
Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
Assist with administrative tasks such as filing, data entry, and managing correspondence.
Provides accurate information for the services.
Has full knowledge of any special promotion, all internal memos and activities.
Attends to guest complaints and refers problem to the manager in charge.
Accurately and promptly fulfils guest requests and anticipate needs.
Generates additional incremental revenue by using the Up selling techniques.
Maintains high confidentiality in regard to guest privacy.
Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct.
Are you the right fit? – The Suitable Talent
Education: High School Diploma or equivalent.
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.