At least 10 years of experience in a similar Facilities Manager role.
Ability to get on well with all levels of people.
Main Purpose of Job:
Overall responsibility for the delivery of hard and soft building services for the project done in conjunction with corporate and international industry-standard policies and procedures in environmental, health and safety.
Liaising with the client to maintain strong communications between the parties to ensure that their objectives and requirements are being met.
Ability to manage client relations, team management, and contractor and supplier management with a strong financial reporting ability, and motivation to continuously improve all aspects of the operation and quality of service delivery.
Main Duties & Responsibilities:
Deliver facilities management to the client ensuring that the highest level of quality is maintained
Understand and be fully conversant with the trading performance of the Centre ensuring that the optimum level of performance is achieved.
Understand the clients business culture and objectives, to absorb all changes to this and to ensure that the service is continually delivered to meet the clients needs.
Understand fully all emergency procedures and legislation relating to the Centre and ensure all staff, tenants, contractors and public understand and comply with regulations.
Implement and communicate Disaster Recovery Plans and Contingency Plans in case of major incident.
Take full responsibility for the day to day running of the centre and provide Duty Management cover where necessary.
Conduct client relationships at management level to the satisfaction of both client and the company.
Be fully conversant with and understand the requirements of the contract documentation in terms of responsibilities, obligations and scope of services.
Identify new opportunities for the development of the partnering relationship with the client and foster long-term relationships.
Ensure that all survey and reporting materials are delivered to the client on time and to their satisfaction.
Maintain the level of service at the highest quality within the scope of the survey and reporting materials.
Ensure that all members of the management team and sub-contractor teams are aware of their roles and obligations within the contract.
Manage, coach, motivate and develop the on-site company management team in order to achieve the best possible performance for the client at all times.
Maintain a climate of teamwork and common purpose within the wider on-site team.
Ensure that the management team maintain all data systems in up to date format at all times.
Participate in recruitment when required to ensure the maintenance of the highest standard of staff on site.
Provide information, expertise and knowledge to the management team as required to further develop their skills and experience, and to maximise their effectiveness for the benefit of the client.
Manage the performance of all sub-contractors on site, through the management team.
Maintain full overall responsibility for the safety and health of all Company and sub-contractor partners staff operating on site and for the Clients employees and guests in respect of all acts and omissions of the team.
Responsible for ensuring adequate security cover at all times to allow Centre to operate efficiently and effectively.
