E Commerce Coordinator

The E Commerce Coordinator plays a l role in managing and enhancing the online presence of a retail business. This position is ideal for individuals passionate about digital marketing and e-commerce, looking to contribute to a dynamic team. The E Commerce Coordinator will oversee various aspects of the online sales process, ensuring a seamless shopping experience for customers while optimizing the company's online strategies.

Responsibilities:

1. Manage and update product listings on the e-commerce platform to ensure accurate and appealing presentation.
2. Monitor website performance and analytics to identify trends and areas for improvement.
3. Coordinate with marketing teams to develop and implement online promotional campaigns.
4. Assist in managing inventory levels and ensure timely fulfillment of online orders.
5. Provide customer support through various channels, addressing inquiries and resolving issues promptly.
6. Collaborate with IT and design teams to enhance website functionality and user experience.
7. Conduct competitor analysis to stay updated on market trends and pricing strategies.
8. Prepare regular reports on sales performance and website traffic for management review.
9. Participate in the development of e-commerce strategies to increase sales and customer engagement.
10. Stay informed about the latest e-commerce technologies and best practices.

Preferred Candidate:

1. Strong analytical skills with a data-driven approach.
2. Excellent communication and interpersonal skills.
3. Detail-oriented with strong organizational abilities.
4. Proficient in using e-commerce platforms and digital marketing tools.
5. Ability to work collaboratively in a fast-paced environment.
6. Creative problem-solving skills to address challenges effectively.
7. Adaptability to changing market conditions and customer preferences.
8. Basic knowledge of graphic design tools is a plus.