Looking for an Inspiring Challenge?
As part of the Jazeera Airways team, travel will be a part of your job. Serving on a team with other adventurous and like-minded people, you will be sure to come to work with a sense of purpose and motivation. By upholding Jazeera Airways’ professional standards, you will have the chance to develop your career and your skillset, as well as boost your resume and experience with our widely-recognized brand and respected reputation. We love our jobs – and so will you!
Jazeera Airways has provided unparalleled opportunities for fresh graduates looking to join the aviation industry through our Graduate Development Program, take a look on what is on offer via the jobs postings below.
If you currently work in the aviation industry or want to be part of this exciting field, our human resources team is always happy to receive the resumes of skilled professionals with experience in airline management and operations. Send your CV now and get connected to the Jazeera network.
Title
Department
Contract Type
Posted On
Duty Supervisor – Medina
Ground Operations
Permanent
05 Feb 2025
Sr. Manager - E-commerce
Marketing
Permanent
05 Feb 2025
Senior Specialist - APIs
Digital Transformation
Permanent
28 Jan 2025
Manager – Group Desk System
Digital Transformation
Permanent
28 Jan 2025
Information Security Manager - Airline Systems
IT
Permanent
26 Jan 2025
Business Consultant – Airline IT Systems
IT
Permanent
26 Jan 2025
Assistant Manager Artificial Intelligence
IT
Permanent
26 Jan 2025
Software Developer
IT
Permanent
26 Jan 2025
Configuration and Maintenance Program Engineer
CAMO
Permenant
12 Jan 2025
Call Center Manager
Commercial
Permanent
07 Jan 2025
General Manager – Jazeera Passenger Terminal (T5)
Terminal 5
Permanent
07 Jan 2025
Licensed Aircraft Engineer
Aircraft Maintenance (P145)
Permanent
05 Jan 2025
Planning Manager
CAMO
Permanent
05 Jan 2025
Duty Supervisor – Medina
We are looking for an experienced Saudi national to take up the role of Duty Supervisor for our Medina station in KSA to supervise all Ground Handling Agent’s and cargo handling activities in land and airside to ensure professional and timely customer service provided to Jazeera Airways’ passengers.
Responsibilities and Duties:
- Ensure opening of check-in counters at STD -3hrs
- Carry out GHA briefing on flight situation and all special handling requirements e.g. VIP/CIP/WCHR/UM etc.
- Monitor closely check-in process i.e. documents checks/ baggage acceptance/ baggage labelling etc. Ensuring J9 service standards are met.
- Monitor average queuing time and transaction time. Ask security questions, control EB revenues and identify passengers with bulky hand baggage.
- Carry out airside and ramp duties ensuring proper aircraft loading/unloading.
- Coordinate with GHA coordinator (Dispatcher) for proper follow up on load sheet and all post departure messages, ensuring that J9 standards are met.
- In case of flight disruptions follow laid down procedures to minimize inconveniences.
- Ensure proper handling of import and export cargo.
- Ensure safe, secure, on-time and economic operations of all the flights.
Requirements and Qualifications:
- Minimum Bachelor’s Degree.
- Minimum 2 years of experience as a Duty Supervisor or a minimum of 5 years of experience in Airport Operations of a Commercial airline preferably in KSA.
- Strong leadership skills. Able to manage, motivate and develop all levels of staff to achieve operational goals.
- Excellent knowledge of the Airport organization / Passenger Handling Services.
- Excellent understanding of customer services, customer care and customer needs.
- Ability to work under pressure, initiative, fast decision maker, flexible,
- Planning & organizing skills, team spirit, high sense of safety & responsibility.
- People with IATA degree/ certificate in Airport Operations will be preferred.
Sr. Manager - E-commerce
Jazeera Airways is looking for Sr. Manager - E- commerce (OTA, E-Commerce & 3rd Party Ancillary) who would be responsible for achieving revenue targets for:
- Distribution - Indirect Online (B2B & B2C) channel (GDSs, Aggregators, Meta Search platforms, OTAs) promotion, sales & revenue.
- Ancillary – Third Party and Distributed Ancillary.
Responsibilities and Duties:
- Distribution:
- Identify new & potential online sellers across various geographies and support in establishing commercial contracts
- Collaborate with POS leaders across network to manage respective online sellers
- Devise and drive commercial strategy for the indirect online channel with business intelligence & route heatmaps for OTAs (B2B & B2C & Aggregators)
- Monitor & address Look to Book (L2B) waste & fare under-cutting by OTAs
- Manage PSS configurations associated with the indirect online channel and house keeping
- Full knowledge of Navitaire distribution APIs with clear understanding of XML/JSON Request / Response Logs to address integration queries, project management & deliveries
- Map & Manage Seller lifecycles (contracts, documentation, registrations, integrations, testing, Go-Live, trainings)
- Devise and drive Meta Search platform with progressive contribution, settlements (Deposits, BSP, Credit Card, bank transfers) & commercials
- Responsible for cost & commercials for OTAs & aggregators - commissions, PLBs, routes deals, online tactical campaigns & marketing on seller platforms
- Supervise appropriate after-sales support through collaboration with the Sales Support Team
- Digital Marketing & E-commerce:
- Devise and drive E-commerce strategy, budget & P/L & cost efficiency & control
- CRO & Analytics – Conversion optimization & Google / Adobe Analytics
- Devise promotion & campaign strategy for sales promotion, tactical campaigns, festivals, events, new product, features launches and destinations, co-branded promotions with loyalty partners, banks, cards & wallets
- Payment gateway relationship, commercials, integrations & aggregation
- Currency acceptance, payment method mapping, success rate optimization
- Non-Core Ancillary:
- Devise and drive ancillary attachment & revenue strategy
- Increase Yield (RevPerPax) to 15% of avg. base revenue
- Responsible for existing P/L from 20+ ancillary products
- Product lifecycle (Relationship, engagement, integration, production, monitor & optimization) 3rd party ancillaries
- Responsible to optimize prices, sales & promotion across sales channels – pre-book, after sales, airport
Requirements and Qualifications:
- Bachelor's degree in Business Administration specializing in Sales or any related field.
- 12+ years of Experience in a similar role/airline e-commerce/sales/distribution
- Team Management & relationship building
- Complete knowledge of Navitaire and distribution API (XML/JSON request/response Logs)
- Attention to detail is necessary as well as being a people person with excellent customer service knowledge
- Excellent MS Excel skills
- Excellent verbal and written communication skills in English
Senior Specialist - APIs
Jazeera Airways is seeking an experienced and technically skilled Senior Specialist - APIs to lead the development and management of API middleware solutions. This role is critical to ensuring seamless integration of Jazeera Airways’ core systems, including Navitaire Digital APIs, with other commercial platforms, ancillary suppliers and third-party collaborators.
The ideal candidate will have hands-on expertise in API middleware development and integration within the low-cost carrier (LCC) environment, with Navitaire as the primary Passenger Service System (PSS).
Responsibilities and Duties:
API Middleware Development & Management:
- Design, develop, and maintain API middleware solutions to integrate Navitaire Digital APIs with Jazeera Airways’ internal and external systems.
- Build and manage robust API architectures that support scalability, security, and high performance.
- Oversee API lifecycle management, including design, testing, deployment, and versioning.
- Ensure seamless integration of third-party collaborators, including ancillary suppliers, payment gateways, and loyalty platforms.
Navitaire Digital APIs Expertise:
- Act as the in-house expert for Navitaire Digital APIs, ensuring their effective use in supporting core business processes.
- Collaborate with Navitaire to resolve API-related issues and enhance API functionalities to meet evolving business needs.
- Leverage Navitaire APIs to enable efficient integrations with marketing, booking, payment, and customer engagement platforms.
System Integration & Optimization:
- Partner with cross-functional teams to integrate commercial and operational systems with the API middleware.
- Work closely with the Marketing and Ancillary teams to implement APIs that support new revenue streams and enhance customer experiences.
API Middleware Development & Management:
- Design, develop, and maintain API middleware solutions to integrate Navitaire Digital APIs with Jazeera Airways’ internal and external systems.
- Build and manage robust API architectures that support scalability, security, and high performance.
- Oversee API lifecycle management, including design, testing, deployment, and versioning.
- Ensure seamless integration of third-party collaborators, including ancillary suppliers, payment gateways, and loyalty platforms.
Navitaire Digital APIs Expertise:
- Act as the in-house expert for Navitaire Digital APIs, ensuring their effective use in supporting core business processes.
- Collaborate with Navitaire to resolve API-related issues and enhance API functionalities to meet evolving business needs.
- Leverage Navitaire APIs to enable efficient integrations with marketing, booking, payment, and customer engagement platforms.
System Integration & Optimization:
- Partner with cross-functional teams to integrate commercial and operational systems with the API middleware.
- Work closely with the Marketing and Ancillary teams to implement APIs that support new revenue streams and enhance customer experiences.
- Collaborate with the Finance and IT teams to ensure seamless payment processing and financial system integration.
Collaboration & Stakeholder Management:
- Maintain strong relationships with key stakeholders, including:
- Navitaire for API updates, troubleshooting, and support.
- Digital Transformation to align integration projects with broader technology strategies.
- Marketing and Ancillary teams for implementing new digital services and ancillary products.
- Finance and IT teams to support compliance and operational excellence.
- Conduct regular meetings with stakeholders to align on project timelines, priorities, and deliverables.
Innovation & Best Practices:
- Identify and implement industry best practices for API management and integration in the airline sector.
- Drive innovation by recommending new APIs or middleware solutions to enhance operational efficiency and customer satisfaction.
- Stay updated on emerging technologies and API trends relevant to low-cost carriers and the aviation industry.
Performance Monitoring & Reporting:
- Establish metrics to evaluate API performance, uptime, and transaction success rates.
- Monitor middleware systems to proactively identify and resolve issues.
- Provide regular reports to senior management on API utilization, project progress, and performance improvements
Requirements and Qualifications:
- Bachelor’s degree in Computer Science, Information Technology or a related field.
- Minimum 5+ years of experience in API middleware development and management, specifically in the airline industry.
- Mandatory: Prior experience working with Navitaire Digital APIs within a low-cost carrier (LCC) environment.
- Proven track record of integrating third-party systems, such as ancillary suppliers, payment gateways and loyalty platforms.
- Expertise in API development tools, frameworks and best practices.
- Strong understanding of Navitaire PSS and its API ecosystem.
- Proficiency in API security protocols, including OAuth and encryption techniques.
- Hands-on experience with cloud platforms, microservices and RESTful API architectures.
- Excellent problem-solving and communication skills to collaborate with technical and non-technical teams.
Manager – Group Desk System
Jazeera Airways is seeking an experienced and results-oriented Manager – Group Desk System to design, build and lead the Group Desk systems. This is a greenfield opportunity, requiring a visionary professional with a background in group desk operations, system development and low-cost airline processes. The ideal candidate will have hands-on experience with Navitaire systems and a proven ability to implement and manage end-to-end group booking systems while working closely with diverse stakeholders across the organization.
In this pivotal role, you will partner with teams in Finance, Sales, Sales Support, Call Center, E-Commerce, IT (Digital Transformation) and Website Development to ensure the seamless operation of the group booking platform.
Responsibilities and Duties:
System Implementation and Custodianship:
- Lead the implementation and customization of the Navitaire system to meet the specific needs of group booking processes.
- Act as the custodian
