Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
أنشئ تنبيهًا وظيفيًا للوظائف المشابهة

الوصف الوظيفي

We are seeking a motivated and results-driven Bilingual Customer Success Executive to join our growing Auto parts sales team located in Kuwait. The ideal candidate will be passionate about customer satisfaction and will play a critical role in helping our clients maximize the value of our products and services.

 

Key Responsibilities:

  • Build and maintain strong relationships with automotive customers, including retailers, garages, and fleet operators.
  • Understand customer needs and recommend appropriate auto parts and services tailored to their requirements.
  • Monitor customer engagement, usage metrics, and feedback to identify opportunities for improvement and growth.
  • Collaborate with sales, technical support, and logistics teams to resolve customer issues and ensure timely delivery of products.
  • Conduct regular follow-ups and business reviews with customers to assess satisfaction and gather insights.
  • Identify upselling and cross-sell opportunities to enhance customer accounts and drive revenue growth.
  • Stay informed and updated about industry trends, product developments, and competitor offerings to provide relevant information to customers.


المهارات

Qualifications:

  • Bachelor’s degree in business, Automotive Technology, or a related field.
  • Proven work experience of 2-5 years in customer success, account management, or sales within the automotive or related industries in Kuwait is a must.
  • Strong knowledge of auto parts and aftermarket services is preferred.
  • Arabic speaker with proficiency in English language.
  • Ability to analyze data and derive actionable insights to improve customer satisfaction.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Strong problem-solving skills and a proactive customer service mindset.
  • Ability to work collaboratively in a team-oriented environment.


تفاصيل الوظيفة

منطقة الوظيفة
الكويت الكويت
قطاع الشركة
صيانة السيارات وقطع الغيار وخدمات الدعم
طبيعة عمل الشركة
صاحب عمل (القطاع الخاص)
نوع التوظيف
دوام كامل
الراتب الشهري
غير محدد
عدد الوظائف الشاغرة
1

المرشح المفضل

عدد سنوات الخبرة
الحد الأدنى: 1 الحد الأقصى: 4
منطقة الإقامة
الكويت
تحميل... أرسل إلى صديق قم بإضافة رسالة تعريفية جديدة إتمام الإستبيان
Burhantec logo

Burhan Technology is a leading IT software and hardware solutions provider with a wide range of services that offers highly skilled & certified IT professionals who can provide expertise IT solutions to your company. BurhanTec’s domain of expertise covers all the major areas of concern. To name a few: · IT Infrastructure. · Networking & Security. · Virtualization. · Backup & High Availability. · IT Consultation · IBM Servers & Storage Solutions · Computer Hardware & Software · Online e-Commerce Portal (www.wantitbuyit.com) Having a well-established track record and our services have always met with great customer satisfaction. We offer great service at a very competent price and have never been known to compromise on the quality of our service.

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إدارة