CRM Specialist

We are looking for a skilled CRM Specialist to join our team in Kuwait. As a CRM Specialist, you will be responsible for managing and maintaining our customer relationship management system. You will play a crucial role in ensuring that our customer data is accurate, up-to-date, and effectively utilized to improve customer satisfaction and drive business growth.

Responsibilities:

1. Implement and manage the CRM system to meet the organization's needs.
2. Develop and maintain customer databases, ensuring data accuracy and completeness.
3. Analyze customer data to identify trends, patterns, and insights that can be used to improve customer engagement and retention.
4. Create and execute targeted marketing campaigns to drive customer acquisition and retention.
5. Collaborate with cross-functional teams to ensure seamless integration of the CRM system with other business systems.

Preferred Candidate:

1. Minimum 1-5 years of experience in CRM management or a related field.
2. Proficiency in using CRM software and tools.
3. Strong analytical skills with the ability to interpret and leverage customer data.
4. Excellent communication and interpersonal skills.
5. Detail-oriented and highly organized.