Country Manager

Job Summary

Is responsible for aligning the strategies and policies set by the executive management to ensure that the country meets its goals in line with the organizational and business requirements and goals. Furthermore, to plan, direct, and coordinate the operational activities of the respective country.

Duties and Essential Job Functions

Management:

1. Provides a focus and a sense of direction to the country’s employees and management.

2. Ensure enforcement and adaptation of corporate values and vision.

3. Establish and carry out the country’s goals, policies, and procedures.

4. Manage general activities related to providing the organizational services.

5. Consult with other executives, staff, and team members about general operations and administrative activities.

6. Direct and manage, the country financial and budgetary activities.

7. Analyze financial statements, reports, and other performance indicators and provide the necessary feedback and recommendations.

8. Identify areas of raising efficiency and effectiveness and to improve performance, policies, and programs.

9. Monitor control and approve capital and non-capital expenditures and audit effectiveness.

10. Endeavor to develop and succeed in maintaining appropriate company image that strives towards excellence in satisfying customers.

11. Develop quantified M.B.O. plans for the direct subordinates and ensure that the process propagates through all levels.

12. To maintain viable and healthy relations with strategic accounts, business partners, official entities, financial institutions, and government bodies.

13. Perform other related duties as directed by the immediate superior.

Technical:

14. Maintain and develop relationships with key contacts and stakeholders in the retail industry across the region.

15. Provide operational guidance to accelerate the development of the company’s growth and expansion plans as per the budget.

16. Negotiate with vendors and service providers as required.

17. Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

18. Direct administrative activities directly related to products or providing services.

19. Plan or direct activities, such as sales promotions, that require coordination with other department managers.

20. Support in personnel functions, such as selection, training, or evaluation.

21. Set prices or credit terms for goods or services, based on forecasts of customer demand, in line with the overall budget.

22. Support in developing and implementing product-marketing strategies.

23. Direct non-merchandising departments of businesses, such as advertising or purchasing.

24. Maintain point of sale requirements (such as taking orders, warehousing, stock, etc....).

25. Take on the responsibility of directly liaising with malls, handling negotiations for prime locations, securing leases, and finalizing contract agreements.

26. Recommend locations for new facilities or oversee the remodeling or renovating of current facilities.

27. Collaborate with local suppliers/vendors to acquire all necessary resources and services.

28. Network effectively with local clients and develop strong professional relationships.

Policy and Procedure:

29. Ensure the implementation of all organizational policies and procedures.

30. Ensure the implementation of all regulatory and SLA protocols.

Safety & Risk Management:

31. Ensure risk management plan is in place and applied.

32. Responsible for managing the department’s exposure to operational risks.

33. Ensure commitment to all QHSE protocols and procedures as per organizational and official requirements.

Reporting:

34. Provides written reports in the appropriate medium as per schedule.

35. Provides research and documentation for all required matters.

Minimum Job Requirements

A. Education

· College or University Graduate (preferable higher level of education MBA, etc....) in the fields of Business Administration, or related fields.

B. Professional Experience

· From five (5) to eight (8) years’ experience gained through increasingly responsible management positions within similar positions in related fields within the luxury retail market particularly in watches, jewelry, and fashion.

· A minimum of five (5) years’ recent experience as a retail operational executive within the luxury retail market particularly in watches, jewelry, and fashion

C. Competencies Required

· Proficiency in MS Office packages such as Word and Excel, PowerPoint Presentation; e-mail and internet etiquette, Business valuation and acquisition; feasibility studies preparation; business plan presentations; basic accounting, data research and interpretation.

· Familiarity with risk assessment.

· Management skills related to strategic operational management.

· Knowledge of financial statements and reports

· Experience in strategic planning and execution.

· Extensive knowledge of accounting, budget formulation and control

· Familiarity with related government sectors’ regulations

· Leadership and personal effectiveness

· Capable negotiator and persuader with the ability for critical thinking.

· Excellent communication skills (written and spoken)

· Physically and mentally fit for the job

D. Required Licenses/Certifications

· Technical Training Certificates / licenses

E. Languages

· Proficient in English language (read, write, speak)

· Proficient in Arabic language (read, write, speak)

F. Training Requirements

· Refer to TNA (Training Needs Analysis)