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الوصف الوظيفي

- Boutique Manager

Boutique Manager



B o u t i q u e M a n a g e r
Boutique Manager
Job Title:
Boutique Manager
Work Location:
Kuwait

Job Description



Responsibilities:



Sales & Customer Service:



Achieve and exceed sales targets by driving sales through exceptional customer service, product knowledge, and effective promotional strategies. Provide personalized and knowledgeable assistance to customers, offering recommendations, demonstrating product usage, and addressing inquiries. Build and maintain strong relationships with customers, fostering loyalty and encouraging repeat business. Handle customer complaints and resolve issues promptly and professionally. Oversee all aspects of customer experience, ensuring a welcoming, clean, and inviting environment.

Operations & Management:



Manage all aspects of boutique operations, including opening and closing procedures, cash handling, and inventory management. Oversee inventory control, including ordering, receiving, stocking, and rotating product to minimize waste and ensure product freshness. Maintain a visually appealing and organized boutique, ensuring proper product display, signage, and merchandising. Manage the boutique's budget, controlling costs, and maximizing profitability. Implement and enforce company policies and procedures. Maintain cleanliness and sanitation standards in accordance with food safety regulations.

Team Leadership & Development:



Recruit, hire, train, and supervise a team of sales associates. Provide ongoing coaching, performance evaluations, and professional development opportunities for team members. Foster a positive and collaborative team environment. Schedule staff effectively to ensure adequate coverage and customer service. Motivate and inspire team members to achieve sales goals and deliver exceptional customer service.

Product Knowledge & Merchandising:



Develop and maintain a comprehensive understanding of all products offered in the boutique, including ingredients, sourcing, production methods, and flavor profiles. Stay informed about industry trends, competitor activities, and new product developments. Create and execute merchandising strategies to maximize product visibility and drive sales. Plan and execute in-store events and promotions to generate excitement and attract new customers. Collaborate with marketing on social media and promotional efforts related to the boutique.

Qualifications:



Minimum of 5 years of experience in retail management, preferably in a specialty food, gourmet, or hospitality environment. Proven track record of achieving sales targets and driving business growth. Exceptional customer service skills and a passion for providing a memorable shopping experience. Strong product knowledge of premium food products. Excellent leadership, communication, and interpersonal skills. Ability to motivate and manage a team effectively. Strong organizational and time management skills. Proficiency in POS systems and Microsoft Office Suite (Word, Excel, Outlook). Ability to work a flexible schedule, including weekends and holidays. Arabic speakers are preferred.
To apply, kindly submit your CV in PDF format to careers@nascokw.com.

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Boutique Manager



KuwaitOur Location



Nasco Trading Company s.p.c.



Nasco Group Building, Block 1, Street 6 Shuwaikh Industrial 1, Kuwait

Perfetto Trading Company l.l.c.



Office 207, Emarat Atrium Building, Business Bay, Sheikh Zayed Road, Dubai, UAE. PO Box 282445

Nasco Interiors w.l.l.



Nasco Group Building, Block 1, Street 6, Shuwaikh Industrial 1, Kuwait

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