The main function of the B2B Coordinator is to assist the B2B Team in processing orders, coordinate with cross-functions, perform data tracking & analysis duties, and assist the B2B department Head & Manager with tasks as required.
• Customer creation & processing
• Receive requests, validate documents, and enter into SAP
• Routing Allocation, Article Extension, Specs details, and other requests from Team to PMT
• Centralize all PMT requests for tracking and central follow up
• Prepare pricing templates
• Share with office and store team leaders daily/weekly pricing templates for discount calc.
• Final SO processing for invoicing
• Post sales reps submitting quotation & attaching pricing and allocation confirmation
• Update D&I information order by order
• Centralize tracking and follow up for all D&I requests
• Submit credit invoice batch documents to collection on daily basis
• Credit customers account status
• Centralize tracking & follow up for credit customers account status/unblock request
• Track customer visit requests
• To ascertain out of office/store new lead generation trajectory and value vs. time spent
• Prepare weekly/daily competitor info
• Collect competitor tracking report data from team members/online for weekly meeting rev.
• Track high value deals on daily/weekly basis
• Track all high value (+10KDK) deals and tenders on Asana for progress monitoring
• Track missed opportunities
• Track & report repetitive and high loss issues for analysis & intervention
• Complete other relevant duties as assigned by the department head and manager.
Education
A Diploma or Bachelors degree in Business Administration or relevant field.
Experience
At least 1-2 years in a relevant role.
Computer Literacy
Proficient in the use of Microsoft Office and other related business software e
Required Competencies
Excellent Verbal Communication Skills
Excellent Negotiating Skills
Excellent Listening
Drive for Results
Agile Learner
Detail Oriented