Assistant Store Manager | Retail | Toys R Us | 360 Degree Mall
Location: Kuwait, KW
Job Requisition ID: 164844
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role
The Assistant Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.
What you will do
Drive Sales & Profitability
• Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion
• Creates and executes strategies to maximize store sales and control expenses
Operational Effectiveness
• Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc)
• Executes and complies with all company policies and store procedures
People Development / HR
• Supports recruiting, hiring, developing and retaining high quality associates to fill store profile and succession planning.
• Leads by example, trains, develops and provides ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.
• Organizes weekly staff meetings and daily briefings to recap store performance, and to communicate new company goals and strategies, as well as new store procedures and performance targets
Customer Experience / Sales
• Ensures an excellent level of customer service is a priority at all times by executing and achieving Customer Experience consistently through regular assessment, coaching and follow-up with team
• Maintains visibility and leads by example on the selling floor to answer customer questions and supports all selling functions
• Implements all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom
Required skills to be successful
Job-Specific/Technical Skills required to complete the tasks: Good command of business English (written and verbal)
Good computer skills (Outlook, Excel & SAP) and detailed report analysis skills
Strong level of numeracy & literacy
What equips you for the role
Education: High school education or equivalent preferred
Minimum Experience and Knowledge: 1-2 years Assistant Store Manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate
why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
