Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitalityis a work of heart,
Join us and become a Heartist®.
Job Description
- Under the direction of the Food and Beverage Manager or his/her delegate, and within the limits of established Mövenpick Policies and Procedures, the Assistant Food &Beverage Manager manages and oversees all aspects of the assigned Food and Beverage Operations.
- Responsible for the day-to-day operation of the assigned Food And Beverage service sections and informs the Food And Beverage of any decision taken which did not require his/her action and any other relevant information.
- Controls and analyzes, on an on-going basis, the level of the following:
Merchandizing & Marketing
Quality level and presentation of Food and Beverage products
Service Standards
Sanitation, Hygiene, Condition and Cleanliness of Facilities
Operation Costs, Payroll and Beverage Cost
Guest satisfaction
- Ensures optimum performance in specific areas assigned in above areas.
- Establishes and maintains effective employee and Inter-Departmental working relationships.
- Conducts such functions as interviewing, employee orientation, performance evaluation, appraisals, coaching, counselling and taking disciplinary actions to ensure the appropriate staff productivity and efficiency.
- Develops training plans in accordance with Mövenpick Guidelines and implements and conducts Training as well as on-the-job Coaching.
- Maintains all up-dated operating manual for the Restaurant.
- Creates and controls an accurate Logbook with guest and staff positive and negative comments.
- Implements the Hotel and Department Regulations, Policies and Procedures including but not limited to:
In House Rules and Regulation
Hygiene and Cleanliness
Health and Safety
Grooming
Quality
Service
- Conducts daily briefings and participates in other meetings as needed to obtain optimal results
- Supervises, coordinates and directs the prompt, efficient and courteous service to ensure that standards are met.
- Leads and participates in service as necessary in accordance with the requirements and practices of the Restaurant
- Handles Administrative work and keeps updated files on the following Restaurant matters:
Finance
Standards
Training
Entertainment
Promotions
Meetings
Miscellaneous
- Assists the Food and Beverage Manager or his/her delegate in setting Restaurant goals and developing Strategies, Procedures and Policies.
- Assists the Food and Beverage Manager or his/her delegate in preparing the yearly Food and Beverage division budget.
- Monitors the stocks of all Beverage, Material and Equipment and ensures that service requirements are met.
- Monitors together with the outlet Chef local competitors and compares their operation with his/her Restaurant.
- Participates actively in the Breakage Committee and the Chairmanship of the Stewarding and Hygiene Manager.
- Monitors and controls all operating equipment for the outlet.
- Keeps aware of Trends, Systems, Practices and Equipment in Food and Beverage through Trade Literature, Hotel Shows and Site Visits.
- Performs related duties and special projects as assigned.
Qualifications
QUALIFICATION STANDARDS
EDUCATION & SKILLS
- Strong understanding / experience of Hotel Operations in a multi-cultural environment.
- High level of drive for results; adaptable and flexible with the ability to build relationships.
- Strong planning and organizing skills with great attention to details.
- Excellent guest relations, problem solving and time management skills
- Excellent written and verbal communication in English.
- Working knowledge of Micros
- Four-year college degree in Hotel and Restaurant Management required.
EXPERIENCE
- At least five years’ experience in related field preferred.Hotel restaurant management experience preferred.
- Experience with supervision of employees required.
- Hospitality experience preferred
Additional Information
WHY WORK FOR ACCOR
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor’s learning programs.
- Opportunity to grow within your property and across the world!
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
